Address: 48 Whitehall Ave, Mystic, CT 06355, USA
Phone: +18609803257
Michelle Dalton
Day 1 no AC, I was told it would kick on, which it did on day 2. Lots of mold on bathroom ceiling, very strong musty smell through our entire building, what looked like blood on the curtains, no hot water (only room temp warm), and even walls were very dirty. I would have left if I was not there for a tournament & no bother place had rooms. I have pictures to show bold & dirty walls
Linda
Positive: The room was very clean, bed very comfortable and the hot Breakfast was awesome!!! The staff was very nice and very accomadating. All my needs were met with ease. Negative: The room was dated but everything else made up for it.
Rich Eames
Can I make this zero stars. Let's start with the room carpet, looks like there was a flood and it was pulled back to dry and never glued back. They used brown carpet to fake a baseboard and it wasn't glued in place either.The lampshades are torn. Housekeeping had to take a remote from one room to give us one since we didn't have one. There was some sort of oil/greasy residue under the bed side lamp that looked like it had not been cleaned in months. The desk lamp sparked when we disconnected our phone charger, left nice black ash when it sparked. The best was the backed up toilet that they let me play plumber since there was no maintenance staff on duty. Watch out with the white towels with the blue stripes, I think those are pool towels; these were used to mop up the toilet water since they gave a dry mop with no bucket to ring the water into. I was told to leave the towels, mop and plunger outside our door, 10 hours later it was still outside our room; toilet soaked towels and a wet mop on the hotel carpet. 10 out of 10 would commit a crime so I could spend the night in jail instead of staying at this hotel again.
David Deyerle
This facility is under repair but is a diamond in the rough. The staff are very knowledgeable and professional. The facility is in a easy location with easy entrance that is handicapped friendly, pet friendly. It is well lighted at night and secure. The rooms are clean and well stocked. The prices are fair. They can handle large groups with buss parking.Rv and towed units. They are located with easy access to shopping and many options for dinner that are available with a short walk or drive. Will return.
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It is an easy 15 minute drive. The hotel is located right off the highway, has a great staff and is perfectly suitable for travelers.
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