Illinois DHS Family Community Resource Center

Category: Community center in Chicago, Illinois

Address: 1642 W 59th St, Chicago, IL 60636, USA

Phone: +17738636100

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Jazmin Castro

Oct 5, 2022

I see other people getting treated really good but when it comes to Hispanic people you can see their whole attitude change right away they act like if we ask for the aid out of their pay checks they do and ask the most from a Hispanic person just to keep adding and adding little details on your case to not give you the help specially that one guy that has the worse costumer service attitude I really don’t even understand how he got hired he don’t talk he only nods don’t give you information it annoys him to help you and talk. This place is just not for Hispanic people just because they work on some government aid help does not give them the right to be treating them like that

Denise Thomas

Aug 24, 2022

They have change the setting it wasnt crowded at all there was only 2 chairs and 6 people in there which is good because less people less drama I like it this way

D King

Aug 16, 2022

I only dropped off a letter with an address correction

DC World Star

Aug 16, 2022

Good customer service, clean washroom and a friendly atmosphere.

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Questions & Answers

If you can't make it to the office how do I talk to somebody about my case if they don't never answer the phone.

Leandrea Wade | Oct 12, 2019
Alisa Johnson | Oct 12, 2019

You Gotta Keep on calling them back to back & it's also a 1800 number u should be able to call but , u may have to Keep on calling them also / that's what they do Never Answer or u get a voice mail .The 800 number will Eventually Answer if u keep on calling that's what I do Call all day if I have to.

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Most definably not the place that takes care of you you got nothing but ignorant people working there I don't even know how they can obtain a job with the way they act there phone it's no purpose u can't ever get an answer worst place to go!

John Dough | Oct 12, 2019
THERESA PICKENS-GOVAN | Oct 12, 2019

ALL OFFICES THE SAME.

Can I received Link Card at this office and transfer my self? To here on south side Instead going to California and North like I been doing for pass 6yrs.

Mackie Mac | Oct 12, 2018
mrs Vigo | Oct 12, 2018

Yes your case can get transferred to this office not sure the protocols

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Can u go there n get a medical card

Erica ben | Oct 12, 2018
Earl Matthews | Oct 12, 2018

Yes

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I need to get a print out saying what I get

Toshiba Lee | Oct 12, 2018
Kevin Harvey | Oct 12, 2018

Doesn't seem to be a question. Simply go in and get one.

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Why every time I try and call I never get through the phone is always hanging up ? That’s so unprofessional.

Tanaisha Fisher | Oct 11, 2020
Thomas Mintz | Oct 11, 2020

I don't know I'm calling now

Can you come for a new card

Threw Henderson | Oct 12, 2018
Tanya Pa trick | Oct 12, 2018

Call 800 number for new card.

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What hours will they be open on presidents day?

Melissa Rodriguez | Oct 12, 2018
Sheila Keyes | Oct 12, 2018

I don't think they will be open on president day

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Why has my coverage been terminated??

LaTanya Montgomery | Oct 12, 2018
BlueBenji_Chyna | Oct 12, 2018

Could be a few different reasons. Change/increase in pay is one of them U need to contact ur case worker

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Is the office open

Renee Polk | Mar 15, 2022
KeeNisha Fox | Mar 15, 2022

Yes it is

Is this office open ?

Kyera White | Oct 11, 2021
John D Fese | Oct 11, 2021

Yes 8 30 to 5

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Are the back open

angela robinson | Oct 11, 2021
Tonette Fisher | Oct 11, 2021

Yes you can go in and speak to the secretary and find out what you need. Not sure of the hours because of the holidays but I'm sure after the New Year you shouldn't have a problem.

Does anyone have the email address so I can send over paystubs

Monique Rollins | Oct 11, 2021
Tonette Fisher | Oct 11, 2021

I can get a number from my case worker

Can i go get an application to apply for the link card , or is there a number of fax where i can send the papers that are necesarry

Maribel Torres | Oct 11, 2021
Shinnette Johnson | Oct 11, 2021

Apply online or call 800 number...

The office is open

Maribel Torres | Oct 11, 2021
Virginia Salas | Oct 11, 2021

No

I’m still waiting to get my yearly medical card I came in the office in February and I called county care and they say I haven’t been put back on my Medicaid plan only my kids are so what do I need to do???

Raquel Smith | Oct 12, 2019
Kathy Carr | Oct 12, 2019

Not sure about that one!!! You should qualify unless your income goes over a certain allowance. If you yourself have an urgent medical situation, CC will resubmit new info to PA so that they will reconsider you but the income is the question. Ask them until you get a decent answer!!!

Do u have to have your child with you to put him on tha case

Pat Green | Oct 12, 2019
Equanda Summerville | Oct 12, 2019

I agree with RJ Frazier. I believe you will have to provide proof of custody and birth. However the rules and regulations are always changing

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Can u go n there n get proof of income if u don't go there

Patricia Green | Oct 12, 2018
Loretta Reeves | Oct 12, 2018

Can I do my redetermine on Monday morning or online

Lost my link card, can a get a new one from the office or have to wait for it to come in the mail?

Kea King | Oct 12, 2018
Tanya Pa trick | Oct 12, 2018

Yes you should be able to get a card at the office,

How can I changed an interview appointment that I missed because I got the letter saying I had an appointment may 18 late on the 23rd of May and no ones answers my calls so I can rescheduale?!

Yomira Diaz | Oct 12, 2018
Sandra McMoore | Oct 12, 2018

Keep calling or go online

How can I transfer my DHS online

Gloria Taylor | Oct 12, 2018
Stephanie Hines | Oct 12, 2018

Heeyyyy, Now that I don't know. You can Google the number. I'd rather go in.

I need to recertification

TAMIKO MCKNIGHT | Oct 12, 2018
Sharquita Brown | Oct 12, 2018

Go to office and speak to a worker; go early

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My link didn't come on this month on the 13. Why

Kenny Brown | Oct 12, 2018
Larry Hurn | Oct 12, 2018

There is no more case workers. To get your answer go to the location and ask for your case at the desk. If it has been 6 months then you might need to turn in some paper work. Also this location has had new technology and they are slow to get caught up with the work load.

I am suppose to get my link benifits on the 4th of each month did not receive benifits this month who do i talj to

Calvin Boozer | Oct 12, 2018
Omar Adair | Oct 12, 2018

Come to the office

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How do I get a verification letter of my snap benefits

Theresa L. Bradford | Oct 12, 2018
Larry Turner | Oct 12, 2018

Go down to the office and ask for a copy of your SNAP benefits

If my linkcard was supposed to come in the mail and got ship back there can I just pick it up

Stoney Gavin | Oct 12, 2018
Sandra McMoore | Oct 12, 2018

Yes u can pick up

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How can I get another copy of my snap decision letter?

Tiffany Jackson | Oct 12, 2018
Sheila Keyes | Oct 12, 2018

You will have to talk to your caseworker for a copy

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Why is this location is so difficult in recertifying for benefits

Nina Harris | Oct 12, 2018
terry hudson | Oct 12, 2018

Because the people who come to this Facility don't demand more or better service. Open your mouth about any problem and someone may listen.

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i was terminated for what reason?

Johnny Washington | Oct 12, 2018
Derrick Hall | Oct 12, 2018

Because u fail to go to your appointment when they send you them letters and u must reply on the days they tell u to

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How do I find out about my appointment

Sir Timothy McGhee | Oct 12, 2018
Antonio DeJohnette | Oct 12, 2018

How can i up date my link information if unchanged without having to report to a facility at my 6 month determination and is there a # i can call to speak to a live person. Thanks A. DeJohnette

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What time do you all take your last client?

Jasmine Parrott | Oct 12, 2018
Darius Williams | Oct 12, 2018

Today right now

do this help sign, people up for medical insurance.

Lillian Barr | Oct 12, 2018
Idowu Olorunhudo | Oct 12, 2018

Yes

Is there something wrong with the system my snap benefits was not issued to me?

Camacheta Andrews | Oct 12, 2018
Lorraine Coleman Brown | Oct 12, 2018

You talk to a caseworker but you do not have an individual set for your case

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Before I make the trip to Aide Office on 5900 s Marshfield I want to know are the open today

evoria G | Oct 12, 2018
thanayi peppers | Oct 12, 2018

They was closed all week for some reason

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What time do they open their doors?

Victoria Williams | Oct 12, 2017
Lorraine Coleman Brown | Oct 12, 2017

8am

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