Sheraton Dallas Hotel

Category: Hotel in Dallas, Texas

Address: 400 Olive St, Dallas, TX 75201, USA

Phone: +12149228000

Reviews

Suzanne Short

Oct 10, 2022

Thank goodness for TT in the sports bar. We got there Friday night for Texas OU weekend and no one would even look at us after we got seated. Very poor planning on the hotel's part. Our first room, we couldn't get in because the door handle was jammed. Second room didn't cool down until the second night and the faucet handles leaked. We did enjoy our coffee and breakfast sandwiches while there and the Valet service was spot on!

Brandon Powell

Oct 10, 2022

Very nice place

Matthew Adam Wiltz

Oct 9, 2022

Beautiful views of Downtown Dallas

Dylan Bushaw

Oct 8, 2022

Great place but parking is so expensive and the elevators are sketchy AF

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Questions & Answers

Are there conference/meeting rooms in this hotel (Cityview 1 & 7)?

Suzi Brannan | Oct 12, 2018
Matthew Ashmore | Oct 12, 2018

Yes, there are

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If I'm not a guest, can I hang out at the rooftop pool?

A Google User | Oct 12, 2017
Aaron Hay | Oct 12, 2017

You need a hotel key card to gain access to the gym/pool.

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How late does the pool stay open til?

Rashad Hall | Oct 12, 2018
Nick Boswell | Oct 12, 2018

10 pm. Fitness center is open 24 hours.

can i do early check in?

Gianna Stansberry | Aug 12, 2022
Myron “Mystro Sucka Free My-D” Davis | Aug 12, 2022

Yes

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Anyone know if the room windows open at all?

Bill | Apr 14, 2022
C Velasco | Apr 14, 2022

No

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Does the Sheraton allow open carry of guns or do they have 30.07 posted?

Timothy Lyon (AshTR) | Oct 11, 2021
Gabriel Sifuentez | Oct 11, 2021

I don't recall seeing one posted

What is the protocol for receiving things left in hotel room

Young Rich Millionaires ENT. | Oct 12, 2019
daniel exum | Oct 12, 2019

Call front desk, concierge, or house keeping. I've had things mailed to me.

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Do you have shuttle service to and from DFW? If my flight leave at 5:45 pm what time should I be leaving Bailey Convention Center? Can the service carry me to DFW from the Bailey Convention Center?

Joe Bryant | Oct 12, 2018
Ben Morrison | Oct 12, 2018

There is no shuttle to DFW. Your best option would be to take the DART Orange line from the Pearl St station right next to the hotel. If you're leaving from the convention center you would have to take the blue line north to West End station and then switch to the Orange line to DFW. Other option is just Uber it.

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How much does it cost to park at the Sheraton per day / night?

ReShane Fowler | Oct 12, 2018
Dan Hartman | Oct 12, 2018

$23 for self park (+ tax, I think) in the garage across the street

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Is there a shuttle service to DFW airport? Also is there free continental breakfast?

Steve Roberson | Oct 12, 2018
Bonnita F | Oct 12, 2018

No and No. Breakfast is ridiculously expensive and for the price you pay to stay there you think they would throw in a scrambled egg

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I have two dogs and a guinea pig, can they stay in the room with me?

Elliot Rovia | Oct 12, 2018
Miguel Teniente | Oct 12, 2018

I would call the hotel 1st.

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How late is hotel bar open?

Kylee Wright | Oct 12, 2018
Amira de la Garza | Oct 12, 2018

It was open till about midnight... We had a crowd there after business meetings at a conference!

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Is the hotel connected to the convention center?

Joan Baker | Oct 12, 2018
Ezgi Ulusoy | Oct 12, 2018

Yes. It can be little complicated with all elevators and different blocks but if you use 2nd floor, I found it is easy to navigate around

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Do I need to register to attend this down town dallas job fair?

LaToya Richmond | Oct 12, 2018
Ronda Lindsey | Oct 12, 2018

Yes

Do they offer airport shuttles?

Luis Mendoza | Sep 11, 2022
The NYGalavant (TheNYG) | Sep 11, 2022

No, when I was there a few weeks ago

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What is the address for this place? Google only has 6 different selections for bookings and no address!

Bam Azh | May 14, 2022
Arthur Jackson | May 14, 2022

400 N. Olive St Dallas TX

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Bit of a weird question, but can anyone tell me the make/model/company of the thermostats they have in the room, and how low they go?

Bill | Apr 14, 2022
D B | Apr 14, 2022

Honeywell, and they're set to lockout at 65 as the floor, which they will never reach with more than 2 occupants.

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Do they have free parking ?

Nick Met | Oct 11, 2021
Victor Powell | Oct 11, 2021

No, I paid $25

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Can I book a room when I get to the lobby? Do they accept cash?

Tibby | Oct 11, 2021
JL Tejeda | Oct 11, 2021

Yes

I heard there was gonna be a anime con here and wanted to know where in the hotel it will be

Jorge Garcia | Oct 11, 2020
David Coleman | Oct 11, 2020

You can call the hotel and they might be able to tell you

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What are the roof top pool hours?

Annie Missyannsweb | Oct 11, 2020
Dr. Gina Renee Bell | Oct 11, 2020

I did not experience the pool or fitness area I was there for a specific event

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Is their a Starbucks in the hotel?

Charlotte Ibarra | Oct 11, 2020
Vickie An Le | Oct 11, 2021

No Starbucks, but the Open Market near the lobby serves Illy Coffee... :)

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How do I double-check a reservation to see how many rooms I have on that reservation?

SALLY BADER | Oct 11, 2020
Matt Montgomery | Oct 11, 2020

Call them

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What is up on the top 38th-42nt floors?

Chris Woodward | Oct 11, 2020
William McCann | Oct 11, 2020

Conference rooms. While the ballrooms are down on 1st/2nd floor. I believe I was on the 37th floor

what is the minimum age to be able to check in to your room ?

Azalea Arjon | Oct 11, 2020
Alex Trevino | Oct 11, 2020

18 for sure

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Is there parking at Sheraton hotel on olive street in dallas? I am going to a conference is parking available?

Lucinda Latos | Oct 12, 2019
Aderonke Ajayi | Oct 12, 2019

Yes, parking is available for a fee.

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Do they have a hot tub ?

Scott Frazier | Oct 12, 2019
A White | Oct 12, 2019

No they dont.

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do the basic rooms have a couch

Zoe Delgado | Oct 12, 2019
Elaine Otsuka | Oct 12, 2019

No.

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How close is a catholic church for weekend Mass

Sally Koskinen | Oct 12, 2019
hector sanchez | Oct 12, 2019

Like 3 blocks away It's on Ross Ave. Cathedral very nice historic church

How far of a walk is the "free" bus to get to the KBHCC??

Sandy Wachsmann | Oct 12, 2018
Vikas Singh | Oct 12, 2018

You can take the free bus no 722 from the pearl street near the station, just across the street from hotel. It will stop at about 100 ft from your destination. The bus service is at every 15 mins but doesn't always come on scheduled time. You may have to wait longer. Or you can take the dart train as well. $5 for whole day with unlimited bus and train ride is not such a bad deal. Or $1.75 for 9am to 5pm on weekdays or $2.5 for two hours at other hours or on weekends is also available if you don't need service for whole day.

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are there microwaves and coffee pots in the rooms?

gail hocott | Oct 12, 2018
John DelaPena | Oct 12, 2018

They have a few microwaves available they can put in your room, but you have to ask when checking in and its first come first serve. Coffee makers and supplies in each room.

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Transportation from Love Field to hotel?

Susan Simmons | Oct 12, 2018
Abhay Mr. | Oct 12, 2018

DART, Uber or Lyft

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Why was I asked for a deposit if I had already paid for the room

Sulema Ojeda | Oct 12, 2018
Vikas Singh | Oct 12, 2018

Deposit over and above your room rent is to cover for the incidentals like room service etc.

Are there smoking rooms and non smoking rooms???

Adriana G | Oct 12, 2018
Patti Blackburn | Oct 12, 2018

Smoking outside only

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Where can I park for free?

Steven Krasner | Oct 12, 2018
Dan Hartman | Oct 12, 2018

If you park after 6p on the street, about a block away from the hotel, the meters are only enforced from 7a-6p. You can park 'free' overnight until 7a, then 'feed' the meter from your hotel room at 7a via Parkmobile app if you are staying past 7a (ok, gonna cost you a couple bucks after 7a, but less than the $23 Sheraton lot).

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Hotel is closed for renovation Monday PM to open on Wednesday. No notification on website?

Karan Bhardwaj | Oct 12, 2018
Steve Llano | Oct 12, 2018

I was just there weds through Sunday no sign of construction

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Can I book a room for a 16 year old

silver | Oct 12, 2018
Kieairrah Seamster | Oct 12, 2018

Under an adult name

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Do you guys have parking available and how much is it?

Kimberly Jenkins | Oct 12, 2018
Miguel Teniente | Oct 12, 2018

$23 per day, underneath garage parking tied in to your room key so you can leave as you please (Pearl St.). Valet parking also available on the west side (Olive St.) Levels B and C are for self parking, level A is valet.

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