Family Gateway

Category: Social services organization in Dallas, Texas

Address: 711 South St. Paul Street, Dallas, TX 75201, USA

Phone: +12148234500

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jelly Meowskawitz

Oct 10, 2022

This place is AWFUL! Why do they need to go through your income at intake and scrutinize in order to let you know if you have a place to stay? Why do y'all act like every person is lying to get into a shelter? Do you think that any of us WANT to be in a shelter? Get real. You have no compassion for people and their situations. People are desperate to stay off the street right now especially in the housing crisis we have! Y'all should be ashamed of yourselves treating vulnerable families the way that you do! Ashamed! You all certainly do not have a servants heart and y'all are out there supposed to be a saving grace for people when all y'all actually are are judgemental people turning folks away because you ncan.

Korie Warner

Oct 7, 2022

Don’t really assist you full time, only temporary so if you need long term housing or assistance seek elsewhere. They are only limited to assist for 7 days

Awoken

Oct 3, 2022

So the women that work here are DISGUSTING! They accused me of lying about my situation, then when asked to speak to the manager (Ms. Ray was the name she gave me), she was way worse than the employee! I am facing homelessness, and all these women were concerned about was seeing if I was lying or something as if the money was coming out of THEIR pocket!

Lizette Vazquez

Sep 28, 2022

Very helpful, considerate of other's emotional state, and very great place to find resources to move forward from any situation.

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Questions & Answers

How can I live here? What's the steps?

Jazzmond Haggerty | Oct 12, 2018
Ashley Siekei | Oct 12, 2018

You have to call the shelter everyday. Things change from day to day. Hopefully you'll find a place. Good luck and God bless you.

Is this shelter for families, or single parents raising kids on their own. Do u have to be married to have your partner come with u.

Angela James | Oct 12, 2018
Rainbow Lifestyle | Oct 12, 2019

I like that because it's good Christian standards. You shouldn't be living in a shelter or with a man without being married.

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Is this shelter only for families or is it also for individuals?

Philip Cushman | Oct 12, 2017
Allison Cox | Oct 12, 2018

I have gone through the program. It doesn't matter if you're single, gay, in a relationship, as long as you have a child in your custody, you qualify. This is why is called Family Gateway. You must be able to pass a drug test. My life is a thousand times better thanks to them.

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This place is the worst they do nothing they say they are going to do.

Enzipiration of the D | Oct 12, 2019
Stephanie Richie | Oct 12, 2019

Yes they do they do more for you than Dallas life and they tell you in orientation that you have to have a job where you have to go out and look for a job it's just a temporary shelter

Will this place help single moms?? I just turnt 18 and im 35 weeks pregnant and have a 11 month old but have to move out with nowhere to go.

Faith Martinez | Oct 11, 2020
Lady J. | Oct 11, 2020

Yes they will help you and your babies. I'll be praying for you that God will open doors for you and your babies.

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Is this a shelter that can help me my mom is moving and I'm 6 months pregnant and she is kicking me out due to her moving would this place help me

Sabrina Moore | Oct 11, 2020
j'sworld | Oct 11, 2020

Yes...they will keep you there for at least 3 months and help you get back on your feet and if nothing improves by then they will make further arrangements for you...but they will give you everything you need the first day they mive you in and they are sensitive to your needs especially if you are pregnant

Me and my wife are homeless and have a kid on the way. Would we still be able to stay here? And does it cost?

Conner Acheson | Oct 12, 2019
Lucia Munoz | Oct 12, 2019

Yes you can stay there and no it does not cost anything. You have to call them and go thru the process to get in. Its a really great place and the staff are so amazing. They will give you a room with all the basic stuff you need. And they serve breakfast lunch and dinner.

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Can married couples seek shelter here? We're both working, just going through a tough season.

Sara Fortuna | Oct 12, 2019
Dandre Burton | Oct 12, 2019

Yess all the above

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How do you qualify For project based voucher? How long do you have yo stay to get That? How long is the waiting list- voucher or apartments? Texas isnt a state you can build from ground up. groom ground up Lile Minneasota

Rainbow Lifestyle | Oct 12, 2019
Ray Brammer | Oct 12, 2019

They don't do vouchers for that, and its case by case and u have to find a job or get some form of income

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I'm a mother of 4 and Im homeless what do I need?

Lavonda Handy | Oct 12, 2019
Lady J. | Oct 12, 2019

I took several ppl with children to this location. My friend daughter has 5 kids she had to have proof of ID, SS cards for everyone and birth certificates for ever body. Also if you go at night they will not turn u away with kids. Life Foundation is another place dn town Dallas. You just have to be in line at a certain time to get in its a lil more easy. They will give u a bed with those babies good luck and my prayers are with you.

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How to donate food and clothes there?

Gabriel Perez Merino | Oct 12, 2018
quenita white | Oct 12, 2018

Drop it off Monday thru Friday 8am to 5pm

Why don't these people ever answer the phone ?

Stacie King | Oct 12, 2018
Rainbow Lifestyle | Oct 12, 2019

Keep calling....I called from Minneapolis they picked up

Do we have to have ID or social to stay or no?

Nadine Acrey | Oct 12, 2018
Darlene Carter | Oct 12, 2018

Yes

Do you have to have children to stay here

MISS BAE | Oct 12, 2018
Darlene Carter | Oct 12, 2018

Yes

I moved from California with my two kids and I was staying with my sister and then she put us out. What do I need to do to get some assistance

D | Oct 12, 2018
Latanya Green | Oct 12, 2018

For Family Gateway you would need a referral from an emergency shelter saying you're homeless and your ID Birth Certificate and social for you and the kids

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What emergency housing options are available for mother of 9

Kya Mitchell | Aug 12, 2022
Marquavious Gregg | Aug 12, 2022

Yes they do have 6 to 8 bunks bed and you have to family gateway office on mockingbird

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Single mother of one recently lost my job and home . How does this work will I be able to come here or is there steps to this ?

C R | Nov 15, 2021
Tiffney Moore | Nov 15, 2021

Call them in the morning they will take you in. Yes there is steps to the process.

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Hi I’m Commenting from New York what are the steps ti get into the shelter?

Chanel Pretty | Oct 11, 2021
Demi Cox | Oct 11, 2021

You need to go to the mocking bird location(FGW MOCKINGBIRD) and have a children in your care and no we're to go be willing to help your self family gateway is amazing

I’m currently in the family gateway hotel shelter. I was wondering how many months long will it take to get into they housing?

JaKayla Samuels | Oct 11, 2021
Katie Ancell | Oct 11, 2021

It all depends ,there are a lot of factors that will go into the process ,like evictions felonies , disability, ,jobs .ect......

Do I have to have children to say there

Monica Lemmons | Oct 11, 2021
D Mac | Oct 11, 2021

Yes

I don't have my I'd but I have color copies of it and copies of mine and my kids as card but I do have their birth certificates will they accept that

Katie Ancell | Oct 11, 2021
Queen “Izza Shay” Shay22 | Oct 11, 2021

Yes they will you can either stay in a shelter to get housing but its not guaranteed or you do second chance apartments and they will pay for the move in fee or low cost or income based

Can we bring gently used clothes and toys woth our 5 yr old to donate and show her the kids in need of help and let her gift them

DANIELLE Hiersche | Oct 11, 2021
Juanettra Milton | Oct 11, 2021

Family Gateway usually doesn't accept used items

I’m 20 homless and currently 18 weeks pregnant will I be able to be helped?

Xonajames | Oct 11, 2020
Zeke Pena | Oct 11, 2020

I honestly dont know how it works now but it don't hurt to try

Will They Accept A Single Mom With 2 Kids Coming From Louisiana ?

Anquinette Johnson | Oct 11, 2020
Zeke Pena | Oct 11, 2020

Yes they will j

Do they take weekend appointments or walk-ins?

Lauren Wright | Oct 11, 2020
Shantay Ogg | Oct 11, 2020

Yes they do take walk-ins and weekend Apts

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Do you have to leave daily if your disabled?

Lena McCrory | Oct 11, 2020
Samara Benson | Oct 11, 2020

No not at this shelter you can stay all day but IF you want to leave there is a curfew

Does this shelter assist with taking kids back and forth to school if they don't attend school in the district this shelter is in?

JoJo SweetAndLovely | Oct 11, 2020
Jakenina De La Torre | Oct 11, 2020

Yes, they have a program called no kids left behind, they will very your kids school set up to pick them up and drop them off

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Can they help Me? A Single mother with 2 daughters with shelter?

Michelle Antillon | Oct 11, 2020
Cierra Sanford | Oct 11, 2020

I will be honest! All cases are different! I will tell you to go there snd apply. Also call and do your assesment over the phone

how can you contact people that stay there

Jordan Halbert | Oct 12, 2019
Stephanie Richie | Oct 12, 2019

You can't you just have to leave a messagethey are not allowed to tell you if someone stay in there unless that person has a phone

How i get into this shelter with my family?

Sourceful Soulz | Oct 12, 2019
Marki Bennett (DrkDiva) | Oct 12, 2019

Call the homeless crisis hotline or do the online assessment... They will contact you back. Generally. That's how my family got in.

Dose this take couples in me and my bf are homeless and Im expect to have another baby and we're trying to get our kids back

Sabrina Moore | Oct 12, 2019
Stephanie Richie | Oct 12, 2019

Yes they do

I'm trying to found a shelter to go to I have to be out of my place by the end of the month

Angela Wade | Oct 12, 2019
The Mendy Family | Oct 12, 2019

Family gateways the right place

So I moved to Dallas a few weeks ago. Our Cousin put us out. It's me, my boyfriend, and our daughter. The girl that brought me up here took off with my wallet and all my clothes.. I'm without everything. I was able to get was my id in a paper

Aleece Alvarez | Oct 12, 2019
Byron Attaway | Oct 12, 2019

You could either do the application over the phone go up there to family Gateway and Tell them what you told me You would have had stayed at a shelter for at less one day

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Do you have room for me and my son

Christina Palma | Oct 12, 2019
Lady J. | Oct 12, 2019

They want put you and your kids out. There is a process that you will have to go through. Not sure what area you are in but try Life Foundation as well. Good luck I will pray for you and your kids safety.

What if I lost my son birth certificate but I have his social will they still appove me?

korsha taylor | Oct 12, 2019
Melissa Neuhoff | Oct 12, 2019

Depends on how quickly you could get a new copy. My husband didnt have his social but they put us in overflow anyways and gave him a chance to have one mailed in.

Does this place offer transitional housing or permanent housing after getting out the shelter or program. Or is it rerapid housing? Will it leave the families or single individual homeless because most program don't have end situation.

Rainbow Lifestyle | Oct 12, 2019
yo it's me DDP | Oct 12, 2019

Yes, they do have rapid rehousing as well as permanent supportive housing. Family Gateway is a blessing to many lives.

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I'm in Minneapolis. I wanted to know will I have to get Texas ID before getting into this shelter. I have a 20 week old son. Will my Minnesota work to find shelter and then once I'm in go get one right away from

Rainbow Lifestyle | Oct 12, 2019
Steven Smith | Oct 12, 2019

No you dont have to have a tx i.d. they actually assist you in doing so...i just left with my family about two weeks ago to a 2 bd rm. In south dallas from family gateway

Can I park my car there without worrying about it getting vandalized or broken into? Is this a safe place?

Leona bland | Oct 12, 2019
yo it's me DDP | Oct 12, 2019

Yes, there is.

Is this facility located in Dallas Texas

Koran Ealy | Oct 12, 2019
Leona bland | Oct 12, 2019

It is located downtown Dallas

I have no place to stay I need help I don't do drugs or drink. No one will help me

Gail Fontaine | Oct 12, 2019
Charlotte Wilson | Oct 12, 2019

Hello Gail I'm Sorry About Your Mishap But If Your In The Dallas Area Call Dallas Life Shelter They Are Great About helping Out. GOD BLESS

Is the Dropbox at the same address ?

Susan Doty | Oct 12, 2019
Tacherrie Durant | Oct 12, 2019

If you are referring to Hutchins Gateway Apartments - Yes. Family Gateway is a Homeless Shelter

Can I come up there right now I'm 6 months pregnant with 3 children an have no one an no place to go

Kymyada Durr | Oct 12, 2019
Shanni Bby | Oct 12, 2019

Yes you can. They may be full, but if they are they WILL find a safe place for you & your children. This organization is beyond superb! Major blessing!

Can pregnant women stay there

Alice Caldwell | Oct 12, 2019
Khyela Sanders | Oct 12, 2019

I believe if you have other kids you can. But if bit the can probably refer you. Call them!

I am being evicted. I have been letting my 24 year old daughter stay with me and her small children 1,4,5 . I am being put out with in 10 days. Do you have an opening for her and the kids ? Or some other shelter that will take them ?

Melinda Allen | Oct 12, 2018
Tameron Wilkerson | Oct 12, 2018

She needs to do the online questionnaire/app first then go in. But yes they will help her

Do you have other shelters in other parts of Texas like Ervin Tx etc

Kaiden Butler | Oct 12, 2018
quenita white | Oct 12, 2018

Unknown

Do you guys have room for myself and 3 children? (Ages 2,3&4).. We are in DESPERATE need of shelter! I work and I have transportation..

ReeRee Angelique | Oct 12, 2018
Lintysharky | Oct 12, 2018

Yee but yall will share a room you and your kids

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Are there any shelters where you don't have to have ID or anything to get in? My friend just came from Massachusetts and doesn't have any of his paperwork. Was hoping to find a shelter to stay at until being able to retrieve his id & everything

Nadine Acrey | Oct 12, 2018
Dyneshia Malone | Oct 12, 2018

Salvation Army 5302 Harry Hines. I may be too late but save the info in case you encounter this situation again.

Do you guys have any beds for a 9 year old a6year old and me?

John Doe | Oct 12, 2018
Lintysharky | Oct 12, 2018

Yes

how long do you have to be there to get a voucher(apartment) or what are the steps to helping get a voucher

Mhonea Gill | Oct 12, 2018
Samentha Perry | Oct 12, 2018

Will not recommend Dallas Life if you have children or prone to sickness, they have black mold & my daughter was hospitalized because of it

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What if you are expecting a child in this upcoming year ?

JohnsonFam Clam | Oct 12, 2018
Lintysharky | Oct 12, 2018

How old is the child

Do you accept women and children's Items. Good used condition .Toys ?

Jeri Avery | Oct 12, 2018
Chassedy Johnson | Oct 12, 2018

Yes they do. They have a drop box at the center downtown.

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Do you all have beds available

Tesia Christian | Oct 12, 2018
Lintysharky | Oct 12, 2018

Yes

Is this for single mothers only or can I go with my husband as well

benito saldierna | Oct 12, 2018
Asher H | Oct 12, 2018

It's for families. Including husbands

How and what items can I donate? (Hygiene & self care products)

MIRNA MONTEJANO | Oct 12, 2018
Lintysharky | Oct 12, 2018

You can donate alot and it doesn't matter what it is

Are fathers allowed to be with the mother and kids here

Elena Rivera | Oct 12, 2018
Darlene Carter | Oct 12, 2018

Yes

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What the hour of operation @ Dallas location? When can I drop off donation clothing & shoes. Do you accept household goods. Where do I bring the donation.

Peggy Hawkins | Oct 12, 2017
Latanya Green | Oct 12, 2018

The hours are 8am-5pm Monday thru Friday

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