Social Security Administration

Category: Social security office in Philadelphia, Pennsylvania

Address: 701 E Chelten Ave, Philadelphia, PA 19144, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Google user

Sep 16, 2022

Horrible service. Most workers there don't know anything, don't care about their job, are rude and impatient and refuse to help you or provide any information about questions asked. Whenever I call I have to wait 45 minutes for someone to answer the phone. Whenever I go in person I have to wait 4 to 5 and a half hours to speak to someone. Even if you try to make an appointment they are not prepared for you at all. A complete overhaul of personnel is needed.

Denise Greene

Jul 14, 2022

My husband and I recently visited this office and had no problems. We were in and out in the space of about 45 minutes, if that. From the time we came through the front door, everyone was courteous. Ms. Erica Ketty handled my issues with professionalism and kindness. I was impressed.

Gerald Myers

Apr 28, 2022

I was taken in shortly after my arrival and seen by Ms Davis, who assisted me and completing paperwork, she was very pleasant and extremely helpful, I wish that everyone would be just like her. Thank you Ms Davis.

Si Li

Apr 25, 2022

4/25/2022, the SSA at Germantown office has opened to public. Allows walk-in services. For whoever needs! Best of luck.

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Questions & Answers

Can I get a replacement social security card here at this location

Meia Giles | Oct 12, 2019
Tom Boutell | Aug 12, 2022

No. This is not a card center. Only certain offices are card centers.

Can I get my social security replacement card here

Meia Giles | Oct 12, 2019
Kenneth Young | Aug 12, 2022

Yes, with appropriate documentation

What is the latest time this office takes walk in appointment

Patricia Knight | Oct 12, 2017
drift 38 | Oct 12, 2018

I walked in about 3 pm there was even people walking in after 4 the time they say they are closed. Everyone of them got seen and there it was 5:30 I was still waiting to be seen and finally someone called my name just to do half the interview and tell me someone will call me.

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What benefits can I apply for I'm 62

Valarie Finney | Oct 12, 2018
Testonia altman | Oct 12, 2018

Yes

Do they have parking.

Suzanne Burkart | Oct 12, 2018
Richaleen Draine | Oct 12, 2019

Is there parking (lot)?

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Can I get transportation to my appointments

Valarie Finney | Oct 12, 2018
Christian Edward | Oct 11, 2020

Yes, you can either catch the K or the 26

Can I Get a print out at this office?

Fiyaanahhh C | Oct 12, 2018
Kourtney Brown | Oct 12, 2018

I wouldn't think but they print out your paystubs that you get from work.

What are the hours

Frank Peszka | Oct 12, 2018
Kourtney Brown | Nov 15, 2021

Monday 9:00 a m -4:30 Tuesday 9:00a. m - 4:30 Wednesday 9:00 a.m -12:00 Thursday 9:00 a.m -4:30 Friday 9:00 a.m -4:30 Close Saturdays and Sundays

Can I get a replacement social security card from here

Kim Rose | Feb 13, 2022
RayLyn Overdorf | Feb 13, 2022

U can apply for it

how can make an appointment to bring in documents

Deadria Barnwell | Dec 15, 2021
Lisa Davis | Dec 15, 2021

When you go to the office it's a drop box you put your copies in just make sure you put your name and who's it's attention to....

I live in germantown can I get a replacement social security card here on chelten ave? Instead of having to go all the way downtown?

Ahmad Harris | Oct 12, 2019
krista pressley | Oct 12, 2019

No. You have to go downtown

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where is parking for the ss office at 701 E Chelten Ave

Joanne C. Dyer | Oct 12, 2019
Kenneth Young | Aug 12, 2022

There is a parking lot on McMahon across the street from the building.

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What's the fax #

J STX | Oct 12, 2018
Ryan | May 14, 2022

What’s the fax number?

How much for a replace social security card ??

Quran Wilson | Oct 12, 2018
Derrick Johnson | Oct 12, 2018

They give you free replacements. 3 per year, 10 total.

Can I apply for spousal benefits at this office?

Joyce Esbensen | Oct 12, 2018
Hugh Williams | Oct 12, 2018

Yes you can

Do I need an appointment for this location

PATRICK GROOMS | Sep 11, 2022
Shermell Llody | Sep 27, 2022

No

can i come to the office tuesday

Koran Cain | Sep 11, 2022
Julia Conicello | Sep 11, 2022

Yes

Do I need appointment

Hamdeh Omar | Jun 13, 2022
Kenneth Young | Aug 12, 2022

Appointments are encouraged, but walk-ins worked when we went.

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Do you need appoint or do they accept walk ins?

Ally Choi | May 14, 2022
Kenneth Young | Aug 12, 2022

Appointments are encouraged, but we were able to do a walk-in, as did other people today. Try to do what you can online first.

What time do they open?

Paul Brown | Oct 11, 2021
Pamela Jamison-Hill | Oct 11, 2021

Appointments only

Does chelten office have a drop off box for original documents

Gerry Redding | Oct 11, 2021
wayne allen | Oct 11, 2021

No

We have to schedule an appointment? Or do y’all do walk in??

Jamie Van Dinh | Oct 11, 2021
Erica Miller | Oct 11, 2021

Its closed to the public as of last week when I went n Cant even schedule apt to be seen. Everything on the phone or online

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Can I get my SSC from here please.

frank offei | Oct 11, 2020
Sabrina Backus | Oct 11, 2020

No

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Can I get a replacement social security card there

Beth Mccusker | Oct 11, 2020
Bernadette Whitely | Oct 11, 2020

No you have to go down town at 15 and JFk

Do I need an appointment

Geraldine Lowman | Oct 12, 2019
Khadijah Anderson | Oct 12, 2019

Appointment would make oit faster but you don't need one

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Hi can I do a name change at this location?

Kelly Coutts | Oct 12, 2019
Martin Miles | Oct 12, 2019

No

Are you open on Saturdays I am retiring and I need my benefit statement for my FERS..

Thomasina | Oct 12, 2019
Nacole Shaw | Oct 12, 2019

Ssa is not open on weekends or holidays.

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what is the best time to visit this location, less crowded.

Shona Moore | Oct 12, 2019
Vera Williams-Crumpler | Oct 12, 2019

3pm

In this place they take out social? I have the letter but the card has not arrived

Arianne Bracho | Oct 12, 2019
Terry Jr. Phillip | Oct 12, 2019

I don't speak Spanish, my English. P

Do they open on Fridays?

Sadie Lewis | Oct 12, 2019
Legend A | Oct 12, 2019

Yes

If money stolen off card isn't put back on my card how do I get it back if I know who stole it

Nadirah Alkaabah | Oct 12, 2019
Brianna Teel | Oct 12, 2019

You come to the Social security office and report it.

I have a appointment today forgotten the time can you help me

Davonte Allen | Oct 12, 2019
Brianna Teel | Oct 12, 2019

Call Social security and tell them, you have an appointment.

If benefits were cut off, can I get reinstated here?

rodney brown | Oct 12, 2019
Glorivee Rivera | Oct 12, 2019

Yes but you have to give proof....they usually inform you of all the documents needed to reopen your case or to review your case

can I receive my children social securoty card here

Willard Crawford | Oct 12, 2018
Hugh Williams | Oct 12, 2018

If you live within the city limits you have to go to the card center located in Two Penn Center 1500 JFK Blvd Ste# 2000b. If you live outside the city you can apply at the 701 E Chelten Ave location.

Do septa still take the red white and blue card.

Lucious Joe | Oct 12, 2018
Joyce Ramsey | Oct 12, 2018

As of January16 2018 you can no longer use. Medicare cards to ride the bus free of charge.

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Can you apply for a replacement social security card here?

William Becker | Oct 12, 2018
Kourtney Brown | Oct 12, 2018

You can't get a replacement social security card you have to go downtown to get a replacement social security card

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