Skin Smart Dermatology

Sherif Ahmed

The waiting time exceeded one hour. They originally scheduled me for a surgical procedure. After waiting for two months to have an appointment, and after showing up to my appointment half an hour early, I had to wait for one and half hour before getting seen. After getting seen I was told that because the dermatologist was not the one seeing me in my initial visit, the surgical procedure I am scheduled for is too complex for an outpatient setting, and asked me to call another number to schedule another appointment for the surgical procedure with another dermatology surgeon. If anything that tells, it’s how unqualified, unqualified, poorly planned, poorly managed and disorganized that place is. Additionally, and when I expressed my discomfort with the long wait, one of their nurses was in the middle of reprimanding me, before I was able to ask for the dermatologist herself to illustrate their poor business practices. Do NOT go there.

Kirsten Knoblauch

While the couple times I've gotten in there in the past few years (not a "new patient") the staff seemed reasonable enough (though not friendly I wouldn't say), whatever is going on with management and scheduling is ridiculous. Never, NE.VER. have I called to make an appointment and gotten an actual human on the phone. I mean NEVER. And literally they seem to operate this way. The message pretty much says "don't call us we'll call you"! It's something like "please leave your name... we will return your call in approximately 3 business days, do not call back and leave multiple messages." I SWEAR it states this! And IF I get a call it once, and that's it. Always at times of day when I am working because I HAVE A JOB for Christ's sake. I returned THEIR call and have I heard back!? NOPE. That was probably 2-3 weeks ago now. I mean, come on! I have A HISTORY OF SKIN CANCER. At least leave me a message that says "sorry but we're too busy to see you we recommend you go somewhere else" - at least be honest. I'm sure they have NO problem communicating and following up with all the rich women that go their for their botox (notice that many of the positive reviews below are from people getting facials). So now I have to contact my primary to get a referral somewhere else - wasting her time and mine, meanwhile who knows what is brewing on my skin! I should sue them if I have skin cancer again. Ridiculous.

cathy m

I had an appt last week (with Nicole) and am very impressed with this clinic. She was quite thorough in evaluating my history and we decided I should put injections on hold for now. Despite the time she spent, they didn’t even charge me. It’s pretty refreshing to find a spa that puts their patient’s well-being above profit.

Christopher Siaplay (CS25)

Very displeased with service , the dermatologist seemed distraught didn’t ask questions to discuss my concerns just prescribed a standard method with no , follow up or anything. Would highly not recommend