Address: 9511 N Sam Houston Pkwy E, Humble, TX 77396, USA
Phone: +12814414798
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–12PM
Stephen Bedford
Review completed by Linda Bedford. Wow! Gone are the days of entering this bank and actually getting efficient customer service! I have lived nearby for years and always banked here, but this is ridiculous! I arrived at 10:30 this morning simply to get a quick document notarized. Nope. One couple waiting for a similar such transaction. Now there is a posted QR code in the lobby to get on a wait list. I have a smart phone and know how to use it, but the captcha didn’t work on this site and I couldn’t complete the “wait your turn” registration. I got in line for the teller, who helped me complete it and she explained there was one banker in the building. After 30 minutes of waiting, the one banker appeared to explain that he had someone coming in for an appointment, so it would be awhile before the other couple might be seen. Then, he had another appointment scheduled a short while after that. Enough said. I left the bank thinking that I need to do some investigation on a bank that actually staffs its branches to allow customers to take care of business.
Jim Lapsley
Always wait for an extended period of time just to make simple transactions. One teller and One drive thru attendant. Hire some more people!!!! This will be the last time I come to this branch. do yourself a favor and go to another branch!
Stormie Wells
It doesn’t matter what time of day you go to this location there will never be more than one teller inside and one teller for drive through so expect a 30-45 min wait.
Kendolyn London
This bank is 🗑 had me sitting there for 45 minutes to let me know you need appointment to see a banker
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Maybe you should contact the main customer service number to let them know about the situation. Sometimes complaint can improve things if the right person heard it
Yes
Depending on what it is, if you need to see a banker. Then yes. I would make an appointment. Go online to Wells Fargo. Com to schedule one. It would be a lot quicker then calling.
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