Chase Bank

Robert Cook

Can’t get ahold of any reps when I call in or leave a message so they can call me back. Customer service is subpar.

Lester Felipe Oliva

The service we received was the best, very friendly, we cleared up all doubts, the banker Sandra Mendez who speaks Spanish has been very special. Thank you very much

chelsea stallings

I would not consider going here if you have a serious issue and you have to speak to a teller, using the atm in the bank is the only reason I will ever come back here if its an emergency and I cant drive to another location. You get treated at bare minimum, I mobile deposited a cashiers check Friday early in the day and was told on the app that it would take up to an hour to get it deposited, didn't think anything of it and went on about my day, Saturday morning rolls around and there is a hold on my account so I go up to the bank trying to see what is wrong there was about a 2 hour wait, understandable its the weekend usually when everyone is off, was given a customer service number and maybe they could better assist me. Waited on hold for 2 hours to get told that they could not do anything until Monday due to the bank being closed I was informed that I could possible go into the bank and they could better assist me, waited in the lobby for someone to assist me a lady came up didn't even come off as she wanted to help me a man was trying to get her attention and trying to see what time the lobby closed and completely ignored him so I told him it closed at 2 then it was only 1245 and she told me that she had an appointment at 130 and when they got she would leave to help them instead of me because they had an appointment! Like why would you tell a customer that?! I just shook my head and said ok I've been waiting too and I came in and have pretty much waited all day just because I didn't make an appointment doesnt mean my concern isn't anymore as important as theirs. I was in such shock that she wouldn't go to her co worker and say hey do you mind helping my customer when they come in because I have a customer now and they need my help. She didn't tell me her name or anything she was the most unprofessional bank teller I have ever come across, I have been so disappointed with customer service.

Chef Mcgee

Don't know why so many reviews are bad, they were quick ans courteous with me, I had absolutely no issues I had forgotten a couple of things and they worked with me nice and easily!