Hand & Stone Massage and Facial Spa

Laura Z

Julie did my facial and was amazing! Kamil and Brianna up front are my favorite people!

Lisa Falcone

Very POOR communication & customer service. This company continually charged me for my membership (about $60/month) in 2020 for each month they were closed during the pandemic (a total of 4 months March to June). In these months, I received ZERO communication regarding an opening date, so I had no way of knowing I was able to access my already paid services again come June/July (I finally got around to calling about my membership and was told they closed briefly for 4 months). Also in these months, I had absolutely NO confirmation of my written termination request (to end my membership), despite multiple attempts to email & call the spa (I even went so far as to attempt contacting the headquarters). I was forced to contact my credit card company to have them deny further charges from Hand & Stone, at which point 4 months had already passed and I had been charged. In order to access my already paid 4 services, I now need to re-signup & pay about $70-75 first. No thank you. Will not be visiting any location of Hand & Stone ever again. Extremely disappointed in the lack of communication, especially while they were taking money from my account.

Keith Szczesniak

Great location

Ailin Ortiz

I love Hand & stone but this location not so much. although they were friendly once done I felt rushed as all the employees were all in a room in front of the service desk hanging out and when checked out person went right back in like I was a bother...not even water was offered