Umpqua Bank

Emily Shumway

The hours have gotten so bad and the wait is always so long and slow. I am changing banks.

Steve McDonald

Place went downhill fast. They can’t keep any regular staff, lines always out of the door, the direct deposit takes about 3 days every month to show in the account after my employer has sent it. I’d avoid this place and go to one of the many other banks in the area

Amelia Artzer

They told me they would send me a new bank statement with my current address in the mail so I could use it on my credit card application and I just opened the one they sent me and it has my old address on it! Now I get to have a mark on my credit because my application is going to be denied because I don’t have proof of address. I’ve been trying to call them for thirty minutes and can’t get past the automated message. I would give zero stars if possible.

Jon Jorgensen

Bank used to be customer friendly but the hours and times makes it more unfriendly then the past. Closes for lunch and is open between 10 am to 4 pm. Just poor service to customers.