Neighborhood Credit Union

Santiago Martinez

Yall really need to give it to my girl jhaida drake not ONLY does she have EXCEPTIONAL CUSTOMER SERVICE SKILLS!!! she kept me updated with literally everything that was going on. She by far hands down is RESPONSIBLE RELIABLE & hard working all that while still taking care of me all within a timely manner! I WILL most definitely recommend the uptown branch and NCU to anyone i know and send them directly to her!! She was honest right from the start and was able to take care of any inconvenience that happened! By all means she rocks and the uptown branch should consider themselves lucky to have Jhaida Drake on there team!!! If You guys call up here make sure yall ask for her she got you!!

Sage Davis

Rude and unfair they treated me like a criminal and I explain to the teller I have been here at least twice to do a cash advance from different branch and they have done it before and the manager who is happen to be Mexican gave me a nasty look….

Gray Cato

Find a new Credit Union to use. I paid cash for a vehicle at this companies direction AFTER they so called approved the vehicle. I paid cash, waited for the title to come in, again at their direction. Title came in and once I sent everything over for the cash out they denied the loan because of the vehicle. The same vehicle they already had all of the info on. The same vehicle they APPROVED only to be told after I am out $65,000 that they wont do a loan on it. Not because Im not approved, but because the vehicle isn't. This is the second bad experience I have had with this company and gave them a second chance. I wont be doing any more business with them. If there was a zero star id give that. Find some people that can do their jobs better.

J W

Came here to refinance my auto loan and my loan officer Adabelle Mendez would never return my call or answer the phone when I called. Ended up going to a different credit union. It's a shame that everyone else I spoke to was very nice and the professionalism of one person drove away a customer.