Address: 13651 Montfort Dr, Dallas, TX 75240, USA
Phone: +12147489393
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Michael Morris
This credit union is awful. They rejected my direct deposit from a new job for some unexplained reason, then when I the only option I had was to mobile deposit the check, they held my paycheck hostage for over a week to the point that I missed rent and all my bills. They were inflexible for no good reason, refusing to be helpful. Use at your own risk.
Dawn Garrett
Contrary to some of the other reviews - I am here to report an example of excellent service from Natalie, in Customer Service. I had a few issues that needed to be resolved; Natalie was patient and courteous. She ensured that she understood my needs, then she contacted IT to confirm how to resolve the matter(s) and walked me through each step until all were completely resolved. I could not be more satisfied with the service that I received today from Natalie. #membersince2013. DG 8/17/22
Avery Carriere
Thank you for the great service.
Jeremy Wilson
I can’t get over the horrible customer service from this business, during the loan approval process Bassy never answered or returned phone calls, now Fred transferring me to the wrong person then getting an attitude when I call back and saying “well there’s nothing we can do!” Hopefully his supervisor Brad will call me back and be able to give me a positive experience for once.
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Hi James, great question! To set up Online Banking, all you need to do is go to myncu.com, click on the blue lock icon at the top right of the page. The first time logging on, you will enter your account/membership number as your username and your full social security number as your password. Once you've successfully signed in, you'll be prompted to change your password and to verify your contact information. For more information: https://www.myncu.com/explore/learn/how-do-i-enroll-in-online-banking. For text alerts, after you've signed into Online Banking, you can create text alerts. Under the Additional Services tab in Online Banking, click Card Controls and Alerts. In Card Controls and Alerts, you can create text alerts by categories, spending limits, and so much more.
Open til noon, drive thru only
Yes
All Neighborhood CU branches have an overnight deposit slot with the exception of our Downtown/Elm St. branch.
Anyone
On June 14, 2018, our annual percentage rate is as low as 5.25%. The rate is subject to change and based on creditworthiness. Please visit our website for more terms and rates, or to get in touch with our mortgage service team at 972-629-7896
We do not have an Irving location, but one of our closest branches is at 1515 N. Cockrell Hill Road in Dallas! Or feel free to use our branch locator on our website!
Our lobby is open M-Th 9am-5pm, and Fri 9am-6pm
We apologize for any frustration you have experienced! Calls are taken by Member Services, open M-Th 9am-5pm and Fri 9am-6pm. Only our drive-thru is open on Saturday from 9am-12pm
Our routing number is: 311079270
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