Resource One Credit Union

Category: Credit union in Dallas, Texas

Address: 8344 E R L Thornton Fwy #110, Dallas, TX 75228, USA

Phone: +18003753674

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: 9AM–1PM

Reviews

Rhonda Crawford

Oct 23, 2022

Mrs.Cathelene, Mrs Lety blessing’s sent from God ; excellent customer service; Awesome Experience!!!💯 Highly recommended aka(PowerHouse) Carrollton Location

Elijah McHenry

Jul 20, 2022

Never do business with these crooks. They were unable to locate the funds for my daughters and my personal savings account. No communication or phone calls/emails regarding what was going on with our accounts. Horrible credit union. Stay away.

Ricardo Garza

May 19, 2022

They clearly are charging for check deposit images because they need the money. Some of the staff are kind, but not helpful. Also wanted to charge me for looking for the deposit images after THEIR URL for the images expired from a few months ago. Wow!

Travis

May 11, 2022

Fees everywhere! Rates were good at first, but then they charged me for every piece of mail they sent me! Their response, should have read they 100 page document you signed. Totally unethical company. Also, tried to pay off my loan and they said cool, but there’s added fees for you to do that. They hide their fees literally everywhere. I asked who can help me fix this situation, they said no one, you signed the paperwork. Couldn’t even get ahold of a supervisor. Looked at my bank account today, guess what…$300 randomly got taken from resource one. I’m literally loosing sleep thinking about having to call them. Do your self a favor, do your research on best banks, I’ll bet my negative bank account (thanks to resource one for randomly taking the rest of my money) that resource one isn’t on it. Update: resource one fcu called me and personally apologized for their fees that I had to pay, they made it right. They understood that some some of their fees might have been hidden or at least not clearly spelled out. In the end, I was upset at first, but they did make everything right.

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Questions & Answers

Is the building closed on Good Friday

Ja’Nai Ja’Nai | Apr 30, 2022
Jason Kelly | Apr 30, 2022

Yes

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Can you help with investments?

Hans Gardner | Oct 27, 2021
Resource One Credit Union | Oct 27, 2021

Hello, Hans. R1CU currently does not offer financial advising services. Please let us know if you have any additional questions and have a great day!

Is the lobby open?

Dan Slane | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Hello Dan. You can visit the lobby by scheduling an appointment. See the link below to make an appointment. https://www.r1cu.org/contact-us/make-an-appointment/

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Which branches offer Safe Deposit Boxes?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

The branches that currently offer Safe Deposit Boxes are the Southside Branch, East Dallas Branch, and Jones Rd Branch.

Do all branches instant issue Resource One Debit Cards?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes. All branches currently are able to instant issue debit cards.

Does Google Pay, Apple Pay and Samsung Pay work with my checking account?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes! Your Spending Account Visa® debit card is compatible with Google Pay, Apple Pay, and Samsung Pay.

Do you offer Money Orders?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes, we do. Members are able to purchase MoneyGram Money Orders at any of our locations for a $3 fee.

Does this branch have a QuickChange coin counter machines?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

All Branches have a QuickChange Coin counter machine, except Spring Cypress. It is a 3% fee for members. It's free of charge for youth accounts.

Do I have to be a member to apply for a loan?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

No, however, you will need to open membership to book out the loan, if approved.

What identification do I need to open a membership?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

A primary form of ID: a current, valid U.S government-issued ID (e.g. Driver’s License, Passport, State ID, Active Military ID, Concealed Hand Gun License) or Foreign Passport A secondary form of ID: Social Security card, Birth Certificate or any major Credit/Debit Card with your name

Does the credit union have Notary Services?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

Yes, we offer free notary services to members and non-members. Our branches have at least one (1) notary at each location.

What is your mailing address for deposits/loan payments?

Resource One Credit Union | Oct 27, 2020
Resource One Credit Union | Oct 27, 2020

You can mail checks for deposit or loan payments to: Resource One Credit Union, PO Box 660077, Dallas, TX 75266-0077 Please note that mailed in deposits and loan payments are processed on business days, Monday through Friday.

I've called several times yo speak with a supervisor to have someone tell me that he will call me back for two weeks Can Some one please help Me??

Gloria Clayton | Oct 28, 2019
Cedric Vincent | Oct 28, 2019

Go to the one on East R. Thornton Freeway .

How much money you need to get started

Teresa Thompson | Oct 28, 2017
martin figueroa | Oct 28, 2018

how much to open a savings account

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