Massage Envy

Category: Massage spa in Springfield, Missouri

Address: 2155 W Republic Rd, Springfield, MO 65810, USA

Phone: +14178873689

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–8PM

Reviews

Karen Kroutil

Sep 12, 2022

Although the massages have been okay the service and explanations have been so poor. One of the good things about having a membership is if you don't use the paid monthly sessions you can use in the future or gift to others for a small fee which I did. Thought that was awesome. However when I went to cancel my membership I was told that any remaining sessions I hadn't used would expire in 60 days. No problem since that is on me but was never ever told that if I gifted any sessions they would expire as well. Tgose are used sessions in my mind because I couldnt use them and I paid the fee to transfer them. How embarrassing was it when the people I gifted them to tried to use their sessions and were told they didn't exist!!! Such HORRIBLE service! There definitely needs to be better training and highlight that important piece. So not only did I lose those gifted sessions but they made even more off of the transfer fee. Unbelievable. NOT SUCH AN AWESOME DEAL AFTERALL.

Brandon Taylor

Apr 27, 2022

Professional, kind, and reputable. I'm going back.

Hawks Sidekick

Feb 28, 2022

I will never go back to massage Envy American massage is the worst I’m a truck driver been to tons all over the Country and they are the worst if you won’t a good massage go to a Chinese massage they have Best.

Abbie

Jan 29, 2022

Brian who did my massage was great but the business as a whole is kinda scammy. Unless you're a first time customer, an hour massage is $115. That's insane. It is cheaper if you buy a membership which is not normal for other, nice spas. Very strange setup to get your money.

Thanks! Your review is awaiting moderation.

Questions & Answers

How long is a facial?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 10, 2021
Massage Envy | Aug 11, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 10, 2021
Massage Envy | Aug 11, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 10, 2021
Massage Envy | Aug 11, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 10, 2021
Massage Envy | Oct 10, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places