Big O Tires

Paul Pinion

This is the place to go for almost all your vehicle service needs. Lawrence and his crew are the best. Service is above any other place I’ve been in the Springfield metro area. Just try them out you won’t be disappointed.

Chris Larsen

Updated review as of 10/4/22: Not sure what’s going on here recently but we’ve have 3 issues recently (with 2 different vehicles) and I’ve lost trust for this shop and the brand - trust is the MOST important thing for a tire/auto shop to maintain lMO. 1) Several months back they told me we needed new breaks on one vehicle. Got a second option from another trusted mechanic and we had over 60% life left on all of them! 2) I had a standard oil change done (I provided the oil/filter)…get home to find they left the oil container cap on the top of the engine and it was about drop down by the hot radiator and be melted! 3) Today I had a bulging sidewall on one tire fixed, they fixed it under warranty. When picking up the car, I noticed another tire was low. I asked them to check it, but was brushed off and told “it’s a drive cycle issue and would reset itself before I got home” and it wasn’t - after I checked it at home it was almost 5lbs low on air! I could look past any one of these issues had only one happened, and I did for awhile…but it’s become obviously subpar quality and service and just little to no attention to detail. Sad deal really, after close to ten years using them. I won’t continue to be lied to nor brushed off as a customer. Original review over 5years ago(5stars): Friendly knowledgeable staff with competitive prices.

Bibi Albrecht

It was the worst experience that we have ever had my son's car he went in and got the part fixed we did not know how much it was until the last minute that they already installed everything so we ended up having to pay for it and every time we go in there's always something that my son's car needed to be fixed or they were never consistent in their price and there was always something wrong with the car they always said oh you need to bring it in because this is going on it oh you need to bring it in it just everything was always a price and they always installed and they gave us the price after it was installed and they jacked the price on this Jack the price on that I'll never go back there again it was ridiculous they are very expensive

Lukas Nelson

Been coming here for years. They are all friendly and professional.