Big O Tires

Category: Tire shop in Frankfort, Kentucky

Address: 9 Carson Place, Frankfort, KY 40601, USA

Phone: +15027837653

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–3PM

Reviews

Brandon Miller

Oct 8, 2022

They were busy yet still able to take care of me in a timely fashion, everyone was pleasant. Overall a great experience.

Jodi Lewis

Oct 1, 2022

Efficient, affordable, and a staff that gives superior customer service. I live in Louisville, but THIS will now be my go-to car service center!

Breahna Thornsberry

Sep 28, 2022

While I haven't used their services since last year, I am constantly reminded of my experience when an employee entered HERSHHEY instead of my name. Each EMAIL AND TEXT starts with this obviously RACIST remark; there was no apology for the incident or why the employee entered a derogatory nickname instead of mine. The owner was rude and dismissive saying that it didn't nean that but never clarfied what HERSHHEY means. I also spoke with corporate who did confirm that employees must enter names, so this was not an accident. Speaking of that experience: I called and order tires, the tires didn't arrive in time for my appointment, instead of being informed, they placed more expensive tires on my vehicle without my knowledge. Also, even with an appointment the wait is just too long.

Pamela Arnold

Sep 27, 2022

Went to Big O Tires a few weeks ago in desperate need of tires. Matt was very helpful and I was able to get 2 used tires at a reasonable price. The tires were replaced quickly and I was able to get on my way without waiting too long. Very pleasant and helpful staff.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 10, 2022
Beth Case | Oct 10, 2021

Mostly good, but not everyone was wearing masks or wearing them correctly.

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Are they good at fixing brake lines and are they high in price? Thanks

tessey taylor | Oct 10, 2021
Rachel Truesdale | Oct 10, 2021

How push would it cost if I need to fix a oil leak on my car what would it cost me

Does Big O accept Pay Pal?

Peter Luffy | Oct 11, 2018
Beth Case | Oct 11, 2018

No

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