Jeff Wyler Automotive Family

Alexander Dominguez

They are terrible dealer, I Bought a car en Jeff Wyler Kentucky 3 months ago and I haven’t my title and registration. I bought this car in 4136 Shelbyville Rd, Louisville, KY 40207, I called so many time and never have response

J Stan

Thank you Wyler Complete for a Amazin experience. Easy and Convenient and most of all stress free !!!

Stephen Einson

Great people, selection, and service in my 25 years of buying cars exclusively from them

Krista Wheatley

Purchasing a car from Jeff Wyler has been an absolutely horrible experience. I initially purchased a 2022 Kicks. I felt there were problems with the vehicle including jerking forward when braking. I had the car for one month and didn't qualify for buy back so I had no other option than to trade it in. They claimed that the vehicle depreciated $2,000. It had a little over 700 miles on it. Apparently they found nothing wrong with the vehicle because it was advertised online thousands of dollars more than I initially purchased it for. I traded it in for a 2022 Rouge. The sticker price on the Rogue was $32,835, but the cash price listed in the contract was $36,770 (which I was charged). This price was prior to ANY processing, title, license fee etc... I asked for an explanation several times and did not receive a clear one. I also felt pressured to finance what was owed on the Rogue. I did so but made the decision to pay it off when I received my first statement. Aside from interest there was over $600 that I was responsible for. I was given a pay off date which was good for only five days after I received the statement, not nearly enough time for processing. I have never felt so overwhelmed and frustrated. I feel I was swindled out of thousands of dollars. I contacted corporate to express my concerns and to get an explanation, but was talked over and transferred multiple times. One customer service rep I talked to was extremely rude and transferred me while I was still speaking. I partially blame myself for trusting Jeff Wyler automotive "family". In addition, I have NEVER had such issues when purchasing other non Nissan vehicles from different dealerships. I would highly recommend choosing a different automotive group and read the fine print of your contract very, very carefully.