Carter's

Category: Children's clothing store

Address: 7686 Voice of America Centre Dr, West Chester Township, OH 45069, USA

Phone: +15137590400

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Cherie Dvarga

Aug 17, 2022

Everything is so adorable. Haha d to know where to stop buying!!

Stephanie Evans

Aug 28, 2021

Didn’t go here.

Production Support

Jul 13, 2021

Worst customer service ever! The manager they have there was soo rude. It took them over 30 minutes to do a refund for me and the manager threaten not to help me when I got a tad bit frustrated. I was frustrated because the price they were refunding was less than it should have been and I was there forever with my little kids when I thought I was just going in real quick. I will not be going back to this store. This manager was the worst!

Mistin Lewis

May 10, 2021

Always has nice clothes and some good sales but there are a few workers who have a nasty attitude

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Questions & Answers

Who can pick up my order?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Oct 10, 2021
Carter's | Oct 10, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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