Mediacom Communications Corporation

Category: Cable company

Address: 808 E North St, Elburn, IL 60119, USA

Phone: +18556334226

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8–9:15AM

Wednesday: Closed

Thursday: 8–10:45AM

Friday: Closed

Saturday: Closed

Reviews

Lazer Mazer

Sep 11, 2022

Some of the worst internet I’ve ever been forced to use. We live in a small town and the options for high download speeds is small. Given the consistency of this internet though, I’m not sure it’s even worth the money we pay to get the speeds we want. On any given day our speeds can range from 400+ (which we don’t pay for) all the way down to 4 mbps making the internet almost useless on weekends. The equipment they give you is poor at best but even with top of the line routers and modems, the internet is still very shoddy. If you can stray away from Mediacom I absolutely would. Not worth the hassle, money and stress it brings

Stephen G

Aug 5, 2022

Outages, over billing, and bandwidth far below what I pay for. But they were the only provider in this area 7 years ago. Every year I hope it gets better, nope it gets worse, even with new isp starting service in the area Don't make a huge mistake with this provider if you work from home, have students doing classwork online, or even use the Internet for entertainment you will be frustrated and disappointed.

Reed Scherer

Jul 25, 2022

Impossible to get a direct phone to the local office. Going there means you're going to be yelled at and accused of things by the awful woman who works there.

Mr Jocopo Peterman

Jul 14, 2022

Terrible service, the connection is ALWAYS CUTTING OUT, WAY OVER PRICED, MAFIA OWNED AND OPERATED. NOT SURPRISED ONE STAR IS THE BIGGEST RATING, I've never seen that anywhere, so obviously Mediacom doesn't care to change, and cares less about customers. Kiss me where the Good Lord has split me, Mediacom.

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Questions & Answers

I purchased a new tv, and I need to reprogram the media com remote. I called the phone number listed for assistance, and I refuse call them again, they don't know their blank from a hole in the ground.

Ted Wade | Oct 11, 2018
Jeffrey Hickman | Oct 11, 2018

The customer service is not good

What are your hours at the Elburn IL location? I need to return equipment.

Amy Bell | Sep 26, 2022
Lori Ganey | Sep 26, 2022

Currently they are only open Tuesdays and Thursdays 830 to 4 but hopefully soon they will go back to normal hours

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Do you have WiFi service?

Patrick Sanko | Oct 11, 2018
Julian Opificius | Oct 11, 2018

We have internet service with Wi-Fi,.

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Want to make a payment

Dolly Arora | Oct 11, 2018
Mindy Olsen | Oct 11, 2018

Elburn Illinois in person... their phone system is best... screw online, and human customer service SUCKS

Why is there a sign in front of your building that says "Shame on Mediacom".?

spiros elias | Oct 11, 2017
Craig Swan | Oct 11, 2017

There customer service at the office is horrible

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