Address: 2100 Landmeier Rd, Elk Grove Village, IL 60007, USA
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Carol Zakin
Everyone who came to my home was on time like they said" Your employee at your office Linda Was wonderful making me feel special" your tech showed me how to use the portable oxgeyn and was very polite. However my learning any thing mechanical is most difficult for me l hope won;thavee to call for help." Total home health Thank you l
Joe Mahoney
John was great. I would give him a 6 or 7 star rating if I could. He was very understanding of my problem, solved it quickly and then gave me the kind of tutorial about c-pap that I should have gotten when the unit was delivered to me almost 6 weeks ago. He answered my questions, was very polite and caring in working with me and I think he should get a raise for his efforts. There's no doubt in my mind that he treats all his clients the same way. He is a superstar!!! After 2 days of using the c-pap, I'm feeling much better and well rested in the morning. Thanks for sending him to me.
Jamie Pascarella
Victor was great! He finally got a cpap mask to work for me. He set all the settings on my cpap machine . I can finally wear my mask all night without any proplems. Thank you.
William Ford
Technican, JaLisa, gave a very concise and comprehensive reiew of the cpap machine
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I have had nothing but bad experiences with my home concentrator and my portable concentrator also. The lady on the phone told me she could send oxygen tanks even though Medicare is paying for my concentrators! I'm not allowed to lift more than 5 lbs and lugging around oxygen tanks could paralyze me. The replacement concentrator that was delivered today has not been serviced since May 2018. The person who delivered it was showing me how to turn it off and on, how to set the liters and hook up the cannula. I have been using one for several years and already know how to do all those things. I am a senior of sound mind but he talked to me like I have dementia. The big surprise came when he told me he just picks them up at the warehouse and they tell him the REFURBISHED unit had recently been inspected. The last time was in 2018. One filter smelled like nicotine, the other filter was dirty and the connector for the bubbler was dirty also. Reporting them to Medicare and Joint Commision.
Try unplugging it wait about a minute plug it back up if that don't work I would call Total and they can assist with troubleshooting over the phone or refer to your handbook in the troubleshooting part for assistance. I take it we are talking about the concentrator?
Hello, we do have Inogen portable oxygen concentrators. There are several models and some models may be covered by insurance as well. Please call Erika at (847) 904-6811 and she would be happy to help. Thank you
Hello, I am sorry to hear about your frustration in connecting with us. Please call our Customer Service Manager, Erika at her direct office phone number of (847) 904-6811. Thank you
Hello, we would be happy to help you. Please call us at (847) 931-9300 and press option 3. Thanks
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