Verizon

Category: Cell phone store in Springfield, Missouri

Address: 1286 E Battlefield Rd, Springfield, MO 65804, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Steven J. Kasperski

Oct 7, 2022

It's always a good experience at this Verizon store (maybe not when it comes to the bill later...lol). The representatives are always very nice and helpful. So much better than trying to add or fix anything online or over the phone.

Aaron Peterson

Sep 18, 2022

Honestly this store is ridiculous. When I originally switched to VZ years ago I left a 5 star review, but my most recent experience has me questioning continuing service. I wanted to buy a phone at full retail price and activate it on my Verizon account that day. The rep (didn’t catch the rep’s name unfortunately) rudely refused to help me and said it wasn’t possible to buy it at retail price (BLATANTLY lying to my face) and told me to leave and go to Apple. I literally turned around and placed the order online for store pickup at the very same store, took it home, and activated it myself. It was such a horrible customer experience- no wonder Verizon is bleeding customers.

Jack Baker

Sep 18, 2022

Helpful ! Took time with me on my phone apps It is hard to stay up and in the know, when your 70 yes old. Thank you

Nicholas Choukalas

Sep 2, 2022

Met James.knew his product very well. Answered my questions clearly and patiently.

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Questions & Answers

Can I pay my bill at this store

Pamula Crisp | Oct 11, 2018
Margarita Mandrik | Oct 11, 2018

Yes it is very easy.

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What is the local number for this store location?

Wholesaling with Lenny | Mar 14, 2022
Rodney Tracy | Mar 14, 2022

They try

Do I need an appointment or is the store open, to come in and purchase new phone?

Tammy Sparkman | Feb 12, 2022
Dennis Olson | Feb 12, 2022

No appointment necessary

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What are the Covid safety practices like here?

Anonymous | Oct 10, 2022
D Young | Oct 10, 2021

They greet you outside and walk you in, so you don't have exposure to a lot of people around.

do we need an appointment to purchase new phone

Cathy Patterson | Oct 10, 2021
Tom Hinkler | Oct 10, 2021

No

Do you have Home Phone Service? If so, how much is the basic Monthly Fee?

Truth Seeker | Oct 10, 2020
Sarah Sleeth | Oct 10, 2021

Yes. Monthly service is $20/mo and includes long distance within the US, caller id, call waiting, call forwarding and voicemail. You can use your existing home phone number.

Is this a Russel cellular authorized dealer?

Commercial Restaurant Service | Oct 10, 2020
Commercial Restaurant Service | Oct 10, 2020

It's a corporate store, I just found out. Was very pleased w/ the service

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Is this store open on sundays.?

Toni Dameron | Oct 11, 2019
Donna Srader | Oct 11, 2019

Yes

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Do I have to pay with cash for prepaid service ?

Sandy Fowler | Oct 11, 2019
Brandon Largent | Oct 11, 2019

No

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