Address: 148 Milbar Blvd, Farmingdale, NY 11735, USA
Phone: +16314147725
Sunday: Closed
Monday: 9AM–3PM
Tuesday: 9AM–3PM
Wednesday: 9AM–3PM
Thursday: 9AM–3PM
Friday: 9AM–3PM
Saturday: Closed
Simeon Simone
Excellent door quality which met and exceeded my expectations considering the product was ordered online. I truly relied on the other users' experience. The doors had minor cosmetic deficiencies due to transportation. Based on the outside packaging, obviously the product was not handled with caution during shipping. Here comes another strong site of this company that needs to be taken into account. An excellent customer service. The customer service represenative Cheryl was extremely supportive responding in timely fashon to my communication. The questions raised were escalated internally within the company organization and all issues were resolved. I would like to say Thank You to the entire Custom Closet Doors team and of course to you Cheryl- you are the Best! Down the road if I consider another closer project definetely Custom Closet Doors will be my first choise.
Kathy Walsh
We ordered mirrored doors for our master bedroom. With the unleveled door frame from the old doors we were having a hard time getting the doors right. The customer service was unbelievable. Doug whom we had to call multiple times and wound up FaceTiming walked us through the whole adjustment. We absolutely love our new doors and would highly recommend them to anyone.
Dale Akstin
Super unprofessional staff. Ordered items through HD that arrived damaged. HD was reaching out to the general customer service staff up through the sales/marketing manager for guidance on replacement cost/availability of individual parts in lieu of reordering the whole set. The lack of customer service received and the sheer sarcasm and unprofessionalism we've seen in their email correspondance is really disheartening and head scratching. The doors are very nice, but just pray you dont need service nor guidance from the staff itself.
Javier Rosas
On March 3, 2020, We had mirror doors replaced and installed by Custom Door & Mirror, inc. Doug Meyer was the installer. We were highly impressed by Doug’s professionalism and superior door quality. Doug was meticulous in his workmanship and conscientious of his customers satisfaction. We are so impressed by our mirror doors, sturdy, specially engineered brackets, hinges and impact resistant glass. We are also extremely happy because they look great, properly aligned and perfectly flush. My wife and I appreciate your incredible service and we would not only use your services again but recommend you to our friends and family.
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Glenn, Our doors are designed to fit into a "finished opening" since there is no frame. The tracks install on your header and your floor. Thank you.
Lee. They are predrillled on one end but if its not its roughly 1/4" from your side edge and then forward or backward based on where you put the top track. Just dont tighten everything down fully until you know you have it plumb and square. Thank you.
Our showroom is open Monday thru Friday during normal business hours.
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