Comfort Suites

Category: Hotel in Southfield, Michigan

Address: 24977 Northwestern Hwy, Southfield, MI 48076, USA

Phone: +12488490362

Reviews

Camariah Pettway

Sep 27, 2022

If I could give them 0 stars I would. Please I warn you if you plan on staying there don’t. I bring my teenage daughter there for a gathering for her 15 bday and was there less than 3 hours and the lady at the front desk andrea evicted me because she could not get in touch with me and was calling the wrong number the whole time. I bought 2 rooms with them and will never be back. Andrea was rude from the beginning. I was promised video footage of the complaint she had and was never shown the footage. They have no compassion I explained to Dominique the assistant manager everything that was going on from the beginning. I feel as a customer I didn’t get heard and was treated unfairly. They took my money and ruined my daughter bday.

Verified Hotel Guest

Aug 23, 2022

Positive: Staff was helpful and friendly. Negative: Beds linens weren¿t changed. Had to remake beds ourselves. Bathroom had beard hair on the counter. Everything in our room felt dirty. We had to wipe everything down ourselves.

lee walker

Aug 5, 2022

Good clean safe place and service is good to.

Erica Resar

Aug 5, 2022

I'd give them even less stars if at all possible. The service was horrendous. We asked for extra towels and got attitude about using the pool towels. Asked for a clean room because the mattress was stained, and covered in glitter and food and were told it was because people need to put things away properly. It's our first time here. She refused to give us linens for the pullout in our room. She told me to come down to the front desk so that she could insult me and my children on camera. Then when I told her her attitude was not appropriate, she started telling about me and my son to other patrons. No one else is available and choice hotels are not answering their phones....

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Questions & Answers

How old do u have to be to get a room

mister golly | Oct 11, 2019
Erica Shields | Oct 11, 2019

I think I've always heard 21. But best to call the location and ask incase they have a different policy

Can you smoke if you get a suite

sonya Miller | Oct 11, 2018
Game Leaf | Nov 14, 2021

And they’ll take your deposit quick if you’re not careful

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Do you have hot tubs in room

Bonnie Powell | Oct 11, 2018
Sue Bross | Oct 11, 2018

I don't know if they do in some rooms. Ours did not.

Thinking about staying longer. How much would you charge for a 14 day stay. How much for a 30 day stay.

Elaine T Jacques | Oct 11, 2018
Tim Cooley | Oct 11, 2018

I would call and ask the hotel managment, not here :)

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