Amica Mutual Insurance Company

Category: Insurance company

Address: 10 Amica Center Blvd, Lincoln, RI 02865, USA

Phone: +18006226422

Opening hours

Sunday: 9AM–5:45PM

Monday: 7:30AM–8PM

Tuesday: 7:30AM–8PM

Wednesday: 7:30AM–8PM

Thursday: 7:30AM–8PM

Friday: 7:30AM–8PM

Saturday: 8AM–5:45PM

Reviews

Eric Ferrara

Jul 30, 2022

Prices are probably on the high end but a great company to work with.

silver latya

Jul 22, 2022

Don’t use Amica they will not honor their policy. I can promise you they will transfer you on to the next and next person and confuse you beyond the wildest imagination

David Keyser

Jul 19, 2022

After having Amica for nearly 27 years of home life and auto coverage, I am starting to feel similar to what is being said here about their degraded customer experience. They may not be the company they once were based on my current dealings on auto, life and home owner insurance and it appears to be a serious disregard for customer service. All issues seem to be centered on rules, red-tape and inefficiency impacting customer service. This was once an Amica strength, it appears that the organization has lost its way. Sad. 5/27 Update- They are quick to respond here on Google....... but nobody has reached out so this is more smoke and mirrors. I am a 27 year multi policy customer. I believe I've been fair and patient by waiting two weeks for someone from this organization to reach out especially due to the magnitude of the problems. NOTHING BUT CRICKETS. My wife GAVE THEM ONE LAST chance and called them today for at least the 10th time regarding Home owners insurance. Typical hands off call center bad service. All I can say is that the execution and customer service is so horrendous that my wife is now in the same place I was about 2 months ago. She was more patient because her parents were Amica customers and thought the company deserved a chance to fix the problems. They will be losing our business after 27 years.....auto, life and home. This is not the same company I contracted with 27 years ago, they have indeed lost their way. I'll also add that my policies have done nothing but improve their combined ratios for 27 years. For the non insurance folks out there, I've had zero claims. This is how great customers get treated in Amica's new organization. Sad. The story here is so bad that I am left to wonder how in the world this company maintains top ranking for customer service? Pay attention to those you entrust to have your best interests in mind, it's not Amica Mutual Insurance Company for sure. 7/17 No one from Amica has reached out to us.

husseim gomez

Jul 15, 2022

The is a wonderful work environment! The campus is beautiful and the people are excellent.

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Questions & Answers

Hello, I noticed I have a tiny chip in my windshield. I know if I do not act on this early it will eventually cause a crack across the windshield. Is this covered under my policy?

D Wiggins | Sep 13, 2018
Zito Medeiros | Sep 13, 2018

It is covered by your policy if you have physical damage coverage. If it is not in your field on vision, it can be repaired at no charge. If the windshield needs to be replaced, it may be subject to your deductible.

How am I covered if my car is damaged by hail?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if I hit storm debris in the road while driving?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

This damage would be covered by your collision coverage.

How am I covered if a tree or debris falls on my car?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

How am I covered if my car is damaged by a flood?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

This damage would be covered by your other than collision (comprehensive) coverage.

What if I need my rental car for longer than expected?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

Your policy has specific limits for rental reimbursement coverage. If you need to extend your rental period, you may be responsible for additional costs. If you are not at fault, you may be able to recover the additional expense from the at-fault party.

Do I need to purchase a rental damage waiver?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

The purchase of a damage waiver, or additional insurance, is not covered under rental reimbursement coverage on your auto policy. It only waives your deductible. However, it is your choice whether or not to purchase this coverage from the rental agency.

How much rental coverage do I have?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

Most policies have a $20 per day limit, up to $600 total, included in the collision and other than collision coverage. You may also purchase higher rental limits.

Do I need to purchase the rental company's insurance on the rental car?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

Your Amica auto policy extends the same coverage limits to a rental car, but in some cases you may need more coverage. There may be certain benefits to purchasing additional insurance, but please note that this may result in out-of-pocket expenses. Coverage for rental cars applies in U.S. territories only.

Does my auto policy cover property stolen from my car?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

If the stolen items are permanently installed in the car and you have comprehensive (other than collision) coverage, the loss is covered under your auto policy. However, if the stolen property is something that you put in your car, such as CDs or a GPS, this is usually covered under a home policy, as part of your personal property coverage. Certain restrictions may apply.

Will my auto policy cover me if I drive someone else's car?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

The general rule is that insurance follows the car. For example, if you have an accident while driving someone else's car, that person’s insurance would apply first. Your auto insurance may provide coverage if the owner of the car did not have auto insurance or didn’t have enough coverage to pay for the damages. Exclusions may apply, so it’s best to contact us to discuss the specifics of the loss and determine possible coverage.

What's the difference between collision coverage and comprehensive coverage?

Amica Mutual Insurance Company | Sep 12, 2021
Amica Mutual Insurance Company | Sep 12, 2021

Collision coverage covers physical damage to your auto caused by a collision with another car or object. Comprehensive, which is also known as other than collision, covers physical damage to your auto, including fire, theft, vandalism and broken glass.

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