Chicago Transit Authority

Category: Department of Transportation

Address: 567 W Lake St, Chicago, IL 60661, USA

Phone: +18889687282

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: Closed

Reviews

J. Frye

Sep 26, 2022

Nice when it’s working. The problem is: it is regularly not working. About 1 out of 5 trips will be nightmare ordeals, pretty consistently. Get a bike.

Vinnie Pasquinelli

Sep 22, 2022

Great place.

Chef Ray

Sep 13, 2022

Can you all at least just be where you say you are going to be when you say you are going to be there. I’ve been waiting 45 minutes to an hour for buses and trains and you never show up when the times say you will. Good god. I don’t want to ride anymore if I’m going to either be late or have to leave my house 2+ hours before I need to be at my destination. I could honestly walk faster. And you are asking for more money!!! Do your job first.

Nikki Newton

Sep 9, 2022

It’s simple. Keep CTA clean, safe, and on time. The trains are not. They are slow, dirty, and don’t show up on time. The characters that ride the trains make it feel unsafe. Traffic is horrendous. You know why? Because people prefer to sit in their cars than jump on a bus or train. And I don’t blame them.

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Questions & Answers

Can a person get their free bus card with cash and the same day

Edna Barnes | Oct 11, 2018
Cleo Hayes | Oct 11, 2019

Your question makes no sense free and cash in the same sentence Do not understand

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Looking for transportation from Midway Airport to Northwest suburbs...???

Monica Tervoort | Nov 14, 2021
Monica Tervoort | Feb 12, 2022

I took a limo back to the airport and in these times it is the best option, if a friend or family member is not available. My sister picked me up. Cell phones are a must when traveling. She got on the wrong expressway which took us through the city. Lots of traffic did make her a bit nervous. I enjoyed the sights from the car, just the same. The limo driver was very familiar with the route and when I went back I had plenty of time to get through TSA. I had to go through twice to send my bag through in baggage. My Rx sunscreen was in a bigger bottle and had to go in checked luggage. All turned out well 😌

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Who are the owners ofThe CTA

D | Nov 14, 2021
Chicago Transit Authority | Nov 14, 2021

The CTA is an independent governmental agency created by state legislation. We began operating on October 1, 1947, after acquiring the properties of the Chicago Rapid Transit Company and the Chicago Surface Lines. On October 1, 1952, CTA became the sole operator of Chicago transit when it purchased the Chicago Motor Coach system. More information here. https://www.transitchicago.com/about

Does head quarter has an public parking

Antwan Myles | Oct 10, 2020
Jason Meter | Oct 10, 2020

No. Street and garage parking available in the area.

What is correct site for employment

Antwan Myles | Oct 10, 2020
Akheel Ahmed | Oct 10, 2020

Transitchicago.com.

Why every Saturday morning there is only 1 or 2 buses on 67 street going East & West and they run every 40 minutes simply rediculosis.Whats the problem people work on Saturday as well I have photos to show one bus going down to Lake front and one

Paula Sledge | Oct 11, 2019
Barbara Watkins | Oct 11, 2019

Go to the Garage where the bus comes out of and talk to a manager

What are stops on Lake st. el?

carol kipperman | Oct 11, 2019
Taahira Rivera | Oct 11, 2019

Try calling RTA they can assist you. Google there phone number because I'm not sure of it.

I have a veterans bus card and its not reading can I have it replaced just by walking in or do I need an appointment?

Cleo Hayes | Oct 11, 2019
Kenyiel Davis | Oct 11, 2019

I believe that it can be replaced but I would definitely call before heading to the building...1-866-968-7282

Is parking available @ 567 W Lake ?

Elliott Miller | Oct 11, 2019
darlene wilson | Oct 11, 2019

No. There is paid parking at the meters and a parking garage across from 567 W. Lake

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Can I renew an expired reduced fare permit the same day .

Terence Hayden | Oct 11, 2019
Nicole Thurmond | Oct 11, 2019

No

Can i buy a all day bus pass at CTA Headquarters?

Jason Bredeau | Oct 11, 2019
roshinda bryant | Oct 11, 2019

No.. At any cta train station or Walgreens or CVS..... And the one day passes are 10 dollars

what time do you all open and what time do you all close?

Prince Coakley | Oct 11, 2019
Jason Meter | Oct 11, 2019

The Ventra Customer Service Center is open 8am-4:30pm Mon-Fri

What Would I Need To Bring To Get A Disability Veterans Bus Pass

mycayla payne | Oct 11, 2019
Olivergavin Gavin | Oct 11, 2019

Bring in your DD Form 214 from the Veterans affairs department with your State ID card or Driver License too

If card does not tap but you have cash on it and another on Queue will you be reimbursed on the new card

Maurice Johnson | Oct 11, 2018
Maurice Johnson | Oct 11, 2018

Thank you very much for the info

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Do ineed to make appointment for pension ID photo

Cornell CANTy | Oct 11, 2018
Paula Wright | Oct 11, 2018

Yes

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