Ashley

Category: Furniture store in Chicago, Illinois

Address: 555 W Roosevelt Rd, Building 13024, Unit 002, Chicago, IL 60607, USA

Phone: +13122837120

Opening hours

Sunday: 12–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Galen McGee

Oct 10, 2022

We visited Ashley Furniture yesterday (10/9) looking for a new bedroom set. The Store Manager (Alex Radicanin) and the Assistant Store Manager (Karen Valladares) were incredibly professional, knowledgeable, and polite. They took the time to answer all of our questions and then some, Alex walked us through various options and available features. I highly recommend this store and Ashley Furniture.

Ruth Maksymowicz

Oct 7, 2022

Your delivery fee is over $400. This will be my last purchase from Ashley Furniture.

Tracey Goldvarg

Oct 5, 2022

I had a wonderful experience at Ashley! I spoke to Karen my rep on the phone and then came in the store in person. She was terrific! I got my approval and my sofa purchased! And now can come in and buy more. Looking forward to seeing our new sofa soon.

Jason Berk

Oct 3, 2022

Alec was amazingly helpful. Full disclosure - we had a TERRIBLE experience with customer service, the return policy is a joke and there is no wiggle room. THAT SAID - Alec the store manager was amazing in helping us to resolve our issue and find a great deal. Super friendly, very knowledgeable. If you need a great in person experience would highly recommend him! Just make sure you love whatever it is in store so you don’t have to deal with their customer support…

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Questions & Answers

What are the correct business hours? It's currently Sunday 4pm and I called this location and the answering machine saids it's closed.

Jesicca G | Apr 13, 2022

Jerise Solomon | Apr 13, 2022

8 o'clock and the phone must be down.

What are the Covid safety practices like here?

Anonymous | Oct 10, 2022

Ashley | Oct 10, 2021

In response to the COVID-19 pandemic, Ashley HomeStore has committed itself to provide a clean, safe shopping environment for all team members and guests. We've implemented additional safety measures, and are closely following the social distancing guidelines from the CDC. For stores located in states where they have mandated the use of masks in public, we will follow with those set guidelines. We are a fever-free zone. All of our team members are checked for fever using touchless thermometers at the start of every shift. This is our policy and we are dedicated to abiding by it.

Do they offer same-day delivery

Theresa Caldwell | Oct 11, 2019

Rainbow | Oct 10, 2020

No. This location is just a showroom and they have to order everything from the warehouse when you buy.

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