BERNINA of Naperville

Category: Sewing machine store

Address: 2764 Aurora Ave Suite 100, Naperville, IL 60540, USA

Phone: +13314724231

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 1–8PM

Friday: 1–8PM

Saturday: 10AM–5PM

Reviews

Alicia Linde

May 13, 2022

I'm so glad BoN is here! They have been teaching me how to embroider and quilt! They some of the neatest fabrics and fun projects. The BoN YouTube channel is GREAT!!!!!!

Christine MacPherson

Mar 19, 2022

I LOVE this store! I wish I lived nearby. I would like to upgrade my sewing machine but need to do it where I live so that I can use my current one as a trade in towards the new one. I did buy my serger from this store and couldn't be happier with it. I love that I can order online. I love that when I call the store I get a person that speaks to me that's knowledgeable, pleasant and wants to help me. I highly recommend this store and I've never set foot in it. I do plan to take a road trip this spring and Naperville is on my map.

Gail Shavalia

Feb 16, 2021

Very kind and helpful. They know their stuff!!! Fun place.

Nick H

Jan 20, 2021

So glad I found this place! As a novice with sewing, I know only the very basics of sewing machine care and the staff that I interacted with were all really kind and helpful. I brought my machine in for repairs and the technician came out to inspect my machine before they diagnosed any issues or gave an estimate. I'll definitely be back for fabric or machine care!

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Questions & Answers

I have a Pfaff 4.2 Quilt Expression machine. What does it cost for a maintenance check-up? How long does it take before I get my machine back?

DP M | Jun 12, 2022
BERNINA of Naperville | Jun 12, 2022

Hello, we charge $130 for a clean, oil and adjust. Our lead time is usually 7 business days from the time they are dropped off for service.

My 880 needle is out of center. How can I override it to use 1/4 “ foot & single hole plate

Susan Kuhn | Mar 14, 2022
BERNINA of Naperville | Mar 14, 2022

There is not a safe way for this. Please bring your machine in during regular scheduled hours and our tech can remedy this issue.

When I purchased my 570QE I programmed my name on the Welcome screen and with the Q “ready to sew?” Since the firmware update it was deleted and I don’t remember how to do it again. Any ideas?

Barbara O'Mara | Feb 12, 2022
BERNINA of Naperville | Feb 12, 2022

Hi Barbara, please call the store at 331-472-4231 and I can walk you through the process. Thanks, Gayle

Do you need to use usb stick from Bernina or can you use a generic one for embroidery? Thankyou

Sally Blair | Feb 12, 2022
BERNINA of Naperville | Feb 12, 2022

Thank you for your question. It depends on the model of BERNINA Embroidery machine you are using. Most new BERNINA models can take any USB stick for design transfer. Older models require that the USB sticks are very small capacity and formatted a certain way. For more information please call our store at 331-472-4231.

Do you sell used bernina(vintage )?

GJ McQuade | Oct 10, 2021
BERNINA of Naperville | Oct 10, 2021

Thank you for your question. We take vintage BERNINAs in on trade occasionally, but are "adoption shelter" currently empty of vintage machines. If you are looking for a specific model, and would like us to give you a courtesy call when we receive older BERNINAs, please call us at 331-472-4231. Thanks, Gayle

Do I need to make an appt. for machine repair?

June Wolfrum | Oct 10, 2020
BERNINA of Naperville | Oct 10, 2020

Hi June, we are open Monday-Saturday’s 10-5. No appointment necessary.

What are your "holiday hours?"

David Sapadin | Oct 10, 2020
BERNINA of Naperville | Oct 10, 2020

Like Marisa said, we are closed through Thursday, December 26. We will open Friday December 27 from 9am-8pm, Saturday December 28 from 9am-8pm and Sunday December 29 from 11am-4pm.

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Do you perform sewing machine repair?

B K | Oct 10, 2020
Marisa Marquez | Oct 10, 2020

Yes they do repair sewing machines

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