AT&T Store

Category: Cell phone store in Pasadena, Texas

Address: 5708 Fairmont Pkwy, Pasadena, TX 77505, USA

Phone: +12819981200

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

David Garcia

Oct 10, 2022

Great experience. The staff was very knowledgeable and helpful. Denisse Jimenez was amazing. She was very informative and helped me tackle my complicated problem. I highly recommend a visit to this store. Ask for Denisse.

Lets Talk Real Talk With Cheryl Preston

Sep 21, 2022

Excellent customer service very patient

Steven Bennett

Sep 14, 2022

A horrible experience. Visitied there for help only to get assisted by an employee who was distant and really not interested in helping anybody with anything. After leaving the next day found out just with the brief visit just how much damage this Clown ox an employee had literally done.To start he lied directly about what he was going to do,faked taking a payment, didn't set up my auto draft.So summing it up.It ended up being a total waste of Time and a disaster for my account which took 45 minutes to an hour on the phone with customer service 611 to fix what he had obviously done.The lesson I learned talk to a manager never an employee who is just there taking up your valuable time,getting paid for doing nothing 😕.

Zachary W.

Sep 12, 2022

I was in the area and needed a protective case for my new phone. This isn't my usual store, but I was greeted and helped immediately upon entering the store. In and out in less than about 3 minutes with exactly what I needed. I'll be back to this store next time I need anything.

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Questions & Answers

Do you carry the newest Samsung Galaxy phones?

AT&T Store | Aug 11, 2022
AT&T Store | Aug 11, 2022

Yes, we always carry the newest phones from Samsung. Stop by our Pasadena location and see them in person.

Bad customer service today. Very unhelpful. The lady did not want to help transfer my phone, or help with my phone that was about to go out. But wanted to sell me a t.v. plan. How ridiculous.

Loving The Country Life 2021 | Oct 11, 2018
William Gillespie | Oct 11, 2018

I would have asked for a supervisor!

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