COACH Outlet

Category: Fashion accessories store in Sevierville, Tennessee

Address: 1645 Parkway #1300, Sevierville, TN 37862, USA

Phone: +18654536349

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Murtaugh

Oct 10, 2022

I work at this location and would like to shed some light on these 1 star reviews… First of all, we have customer service, constantly bouncing around to make sure we’re helping all the customers, so many times if we’re looking at you, we’re trying to figure out if you’ve been helped yet, and if so, why it was you were looking for so we can help you further. Our company is NOT commission based, we just have a high standard of service. As for the racist comments, I can assure you we have a diverse staff and Coach prides itself on being open to all, anyone with that attitude would not be tolerated; and we only “watch” guests that we have actually seen trying to conceal merchandise, otherwise we treat everyone the same as any other paying customer.

Red Beard

Oct 9, 2022

She finally picked out a purse she liked and it was a Coach. Everyone working was very attentive and the shelves were needed and tended to. Once we were in line to check out a nice young lady grabbed a fresh purse out of the back of the store that had not been handled by so many people. Everything was on sale and looked to be a very good deal. They also had package deals with matching wallets.

Maegan B

Sep 13, 2022

If you want anything coach at a great discount price here’s the place to go. Usually everything on sale and then get extra 20% more or if Christmas time and you don’t care to wait can buy 5-6 purses for price of one… seriously!!

Ross Wallen

Sep 9, 2022

The lady that helped us was extremely helpful and nice.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 9, 2022
Lynne Mowbray | Oct 10, 2021

Limited number of customers allowed and masks required. Safety dividers at checkout.

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Is the coach store at the tanger outlet near Sevierville allowing damaged in store returns?

Rhonda Valentine | Oct 10, 2020
Kat | Oct 10, 2020

If it is not bought from them (Tanger outlet chain), cannot be returned. If you bought it from a regular coach store then go to the same type store.

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These handbags made in China ?? If so change name from coach New York to China or was that one a fake coach in the coach store ???

Bill Smith | Oct 11, 2019
Renee H | Oct 11, 2019

The Coach bags sold here are real. If you buy a VT shirt that doesn't mean it was made at VT. Just about everything you buy is made in China.

What is the return policy

Diana Rongstad | Oct 11, 2018
BRANDY WILLIAMS | Oct 11, 2018

i carried a bag for months and the zipper busted. took it back to ask how i could repair it and they gave me full refund (which i promptly turned around and bought another bag)

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