Superior Water & Air

Category: HVAC contractor in Salt Lake City, Utah

Address: 3536 S 1950 W, Salt Lake City, UT 84119, USA

Phone: +18017544113

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–3PM

Reviews

Dwight Henderson

Oct 9, 2022

Josh was our service man. We were very pleased with him. He was polite and professional. We needed an igniter because ours was going bad and he had one on his service truck and was able to perform this fix the same day. Very good experience—and he has great hair! 👍

Holly Nelson

Oct 7, 2022

We have been using them for years and they always do such a great job. Their technicians are so respectful of our home and very knowledgeable.

Jin-Yong Doh

Oct 4, 2022

Mark was awesome. He did a wonderful job installing the water system. After the installation he explained how the system works and it was really easy to understand. If Mark comes to install your unit, that means you do not need to worry. Josh came to fix my issues with my AC unit. He dignosed the issue and fixed right. Although it was a nasty work to fix my AC, he performed professionally and solved all my issues. Great tech!!

Bruce Beck

Oct 3, 2022

consultation and quotes on water softener repair, and installation of pressure regulator & water filter.

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Questions & Answers

I'm looking to have my water softener serviced but the lack of response to questions in this forum is not encouraging that Superior is a valid option.

Jim Haslam | Oct 10, 2019
E M (PistolPete) | Oct 10, 2019

I don't have time to spend on any review site, in fact I only do one other at all. Since this is one of the rare reviews I do, please take that into consideration along with response time, which can be months, if at all. I originally came into contact with Superior by way of their good reputation, close to two decades ago with our need for commercial deionized water. When I had need to replace a residential 4-5 ton AC condenser, my only reservation was cost. That was resolved very nicely with a seasonal sale at Costco. I knew Superior was doing the work and I was sold. A couple years later I needed another, slightly smaller one, and they got me scheduled quicker than I expected in the peak summer heat. I'm about to call them today on a furnace igniter with a bad low voltage connection. I service my own water distiller. I seem to handle everything in except the coils, so far. Otherwise I would have them do that too.

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Why does costumer service not even care or have a clue about how their techs treat costumers

Ryan White | Oct 10, 2018
Cheryl Davis | Oct 10, 2018

Sounds like a call to management is order

They never answer there phones, How can I get service on the water dispenser if you don't answer your phones. 3 days of trying...

Kristin Hulse-Marrott | Jan 12, 2022
Superior Water & Air | Jan 12, 2022

I'm sorry to hear this. Is this regarding a water cooler or a water purifier?

What has been your experience with Superior Water and Air?

Diana Schraedel | Oct 9, 2020
Christy Nacey | Oct 9, 2020

The most recent was on Friday. My furnace quit working and they were out within an hour to get it fixed. Very nice staff too.

Is this company the same as the one in Cache Valley, Utah? It has the same as this one. The reason I am wanting to know is because if it is the same I won't go with them.

Jake Murphy | Oct 9, 2020
Tammy Sibert | Oct 9, 2020

We live in Brigham City and they came from West Valley (where their home office is located) to so our water softener. So, I would think that if they are the same as the one in Cache Valley they would have been sent to the BC from there rather than West Valley??? But IDK

After I replaced the Thermocouple I have to relight my water heater from time to time Any ideas?

Wendy McCleery | Oct 10, 2019
Mike Seymour | Oct 10, 2019

My guess is either a internal leak or a defective control valve.

Can I get a quote on a price for a gas tankless water heater and installation?

Roslyn Gunderson | Oct 10, 2019
Krista Monson | Oct 10, 2019

Yes. We got our tankless water heater from Superior. We love it. Our gas bill has gone down about $30 a month. I thought the service was great and professional.

How much would it be to replace the gas line connected from the meter to the water heater

Sibley’s Beauty | Oct 10, 2019
Mike Seymour | Oct 10, 2019

Its best to have them come out and give you a bid on your gas line replacement. That way you know what it is going to be.

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Does Superior do general plumbing..ie fix leaking pipes..etc?

Dickie Shannon | Oct 10, 2018
Mike Seymour | Oct 10, 2018

Yes they do.

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What does it cost for you to replace the three filters in our Reverse Osmostis System that you installed?

Wayne Peterson | Oct 10, 2018
cecelia swainston | Oct 10, 2018

44.95 for Sqc3 post carbon and SQC3 filter 39.95

Today I had a service call on my humidifier. My tech was very thorough and took care of the problem. This is my second visit within the year and my unit is under a year old. I was charged $80 for a service call. This should be covered in a warranty?

Pam Infanger | Oct 10, 2018
Miguel Gonzalez | Oct 10, 2018

Sure seems like it should

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