United States Postal Service

Category: Post office in Philadelphia, Pennsylvania

Address: 3005 Grays Ferry Ave, Philadelphia, PA 19146, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12:30PM

Reviews

Justin Turner

Sep 26, 2022

Apparently a 7-hour shift requires a 2 hour lunch? The notice in the attached photo is signed by "the management"... If you have an staffing problem, why don't I see a "now hiring" notice, management?

Orlin Howell

Jun 18, 2022

I use this location once a month; I'd use it weekly, but there's a note on the door telling me they've been forced to close early 75% of the time (just yesterday they closed at noon instead of 5pm).

C P

Jun 10, 2022

Bryan is a really nice kind guy… he helped me and a lot of other people packed our items that needed to ship… he volunteered to come to work today and have been working since 4 am because none one else wants to show up to work. Thank you Bryan for your hard work! Sorry didn’t get your last name!

Jaimie Deth

May 23, 2022

Twice now in less than 6 months I've placed a hold on my mail and have had packages delivered and promptly stolen because they keep delivering despite the hold placed. When I call the main usps number to file a complaint, they tell me someone from this branch will call me to resolve and they never do. Was out the money for the packages stolen and got told it was my fault for not purchasing insurance, despite the obvious error of the post office. Absolutely incompetent.

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Questions & Answers

Who do I make a complaint to about the mail being constantly delivered to the wrong house and left on my steps.

Cheryl Johnson | Oct 10, 2018
William Fritz | Oct 10, 2018

If you want to do it in person you can go to the post office at 25th and Snyder

I mailed out a few bills on the first and NO ONE received them yet!! Who do I complain to about this matter?? It was mailed from the outside box at this location

Donna Rozier | Feb 11, 2022
Oscar Rodriguez | Feb 11, 2022

100% use the mail deposit inside next time. Would also reccomend going inside and asking for some help - they're always super helpful there. Also worth remembering that USPS is always overencumbered during the holiday season.

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Can I get a passport at this location

Debbie Smith | Oct 9, 2020
Charles Cadwallader | Oct 9, 2020

No passports here

The value dolar store the address no matching with the email. Why the store people accept the enail name and address no matching . My email 4 month already never send to my home.

K | Oct 10, 2019
D B | Oct 10, 2019

Again I can not speak for the value dollar store on why they have done what they have done. No one should be accepting anything that does not belong to them but in this case they have. So this question would be a question you would have to ask the manager at value dollar store, and also the post office for it being sent there I have no answer for you. But to better understand the situation at hand is this message pertaining to your email or your home mail?.

Why my email not send to home? My home address 2027 south board street apartment 2. Philadelphia PA 19148 Why the postal service send to the value dolar ?store?the

K | Oct 10, 2019
D B | Oct 10, 2019

First and formost I do not work for the post office. But what I do know is emails are not sent to your home it is sent to your email, only mail is sent to your home address from the post office, unless you have a P.O. Box you would like your mail to go to. Why anything of your was sent to a value dollar store is beyond me. I do not have an answer to why that is. Sorry for the misunderstanding and the inconvenience it may have caused you.

How much is pobox

Kim Verdell | Oct 10, 2019
William Fritz | Oct 10, 2019

Depends on the size of the box

I can’t get a person to answer the phone - and each time I call I am out on hold for a long time... how can I reach a person, not a robot??

Emily Brady | Oct 10, 2019
William Fritz | Oct 10, 2019

If you are trying to reach a person at this location they are usually very short staffed with only one or two people there. Try calling the location on 2500 Snyder Ave, thats where you would also reach a supervisor.

Packages sent to my daughter in the 19146 zip code are apparently getting stolen. Is there a "safe place" location where my daughter can have packages delivered?

Catherine Peterson | Oct 10, 2019
Maria Paula Arias | Oct 10, 2019

The post office is the best bet for USPS. UPS has several locations too, like the dry cleaners on South and 23rd. FedEx packages can be sent to Walgreens on South Street and 18th.

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How do you get a package picked up that is not your name?

Patricia Shields | Oct 10, 2018
Rob Stahl | Oct 10, 2018

The USPS doesn't seem to enforce this consistently. In my experience, get that person to sign the back of the slip, or bring a bill or something that proves you live at that address.

Where is my letter i need it today please

Gwendolyn Cheeseboro | Oct 10, 2018
Rob Stahl | Oct 10, 2018

It's in the mail, Ms. Cheeseboro.

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