Address: 3307 30th St, Boulder, CO 80301, USA
Phone: +13034483784
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Terry Keatley
Had to run into the nearest Wells Fargo to me this morning and it was this one on 30th. "Josh" waited on me and helped me with 3 or 4 different questions and I was on my way. Fast, friendly, efficient service. The way I like my bank! Great service.
Miguel Wallachia
The manager Claudio and tellers have been AWESOME and helpful for the 2 years Ive been dealing with complex business banking issues. The other attack reviews on here are typical of the people who are just curmugeons. Ive dealt with so many types of problems naturally through business and they were always nice and patient to help solve them. Out of the 60 or so visits here never once has staff been in a bad mood, that's consistency.
Mat Gill
Everything was great as far as the customer service at this branch, everyone in person is super helpful and friendly. However, after having an account here for several months, I was charged an overdraft fee on my checking account due to an erroneous pending balance from a gas station, that was later corrected when it posted. Even though the charge corrected and the account never overdrew, they still charged me the fee. When I called customer service, I was told that gas stations usually charge at least $125 (and up to $500) for every pending transaction (which is totally false), and that I am liable for any PENDING charge on the account!! I called back several times and could not get any help and was treated very rudely by several different representatives. I went back to this local branch and explained my situation. They agreed with me and couldn't find where the account had overdrawn, but they still couldn't help reverse the fee at the local branch. I called customer service again upon their suggestion, and was again treated poorly with zero answers for the fee. The local branches are apparently getting hosed by their customer support line, but the customer support line is the only place to go for help when there's a problem. Sound like somewhere you'd like to keep your money?
Jim Calareso
While my mortgage has been with Wells Fargo, I've always banked with a locally owned company near home. That may well change due to my experience today with branch manager Connor Mitchell. Trying to resolve an issue with a customer, Connor stepped up to the plate and cleared our problem within minutes. This is truly the benchmark for customer service!!
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The 1242 Pearl St. location would be better as it is the main branch for Boulder.
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