Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel

Judy Jackson

We were given a handicap room which we didn't need.. The room smelled like the boys locker.It was next door to the laundry. Very humid and musty.. Tried to get another room but they were booked. Maintenance put a dehumidifier in the room, it helped some Finally able to switch rooms 2 days later. Refrigerator making loud noise. Maintenance fixed it. Finally had a decent room. Would not recommend rooms near laundry on first floor. They know this room stinks but they still put people in it. 1 star for me

Jenn

We enjoyed our stay. The beds were comfortable and the room was clean. We enjoyed having a kitchen to cook, with cookware, dishes and utensils. It was nice to have a microwave, dishwasher and coffee maker. The location was close to where we were going without having to deal with being stuck in traffic. Also, it was close to stores, restaurants and gas stations. The front desk personnel were hospitable and we would recommend staying here.

inogsus

Was amazed at the stay I had. Not one hint of noise, except the air-conditioner. Yes, it was too loud, but not until I stayed in another Candlewood Suites a few days later which had a quiet air conditioner. Maybe it helped me sleep being loud? Room was nicer than expected. No smells, clean and modern enough.

Stacy L

Employees were nice, the location was quiet, the hotel lobby and halls were clean and smelled clean. Our room smelled and appeared to be clean. There are just some updating of items that needs to be done. Rust in the tub; bubbling of the bathroom faucet, a cabinet door that is not level on the hinges. Despite these things, the room was clean. I also appreciate the dog friendliness and the fair fee for a pet - $15. I would stay here again and hope at least the tub was repaired.