FedEx Office Print & Ship Center

Kathryn Denise

Got fax done.

ALICIA

Carlos was AMAZING! He was friendly and meet me with a smiling face even after 4. Only as he was printing the receipt did I see that he was the Manager. What a great example of how to treat customers!!! I will use this store again and again!

Alex Jones

Bring back the Pony Express! I received emails with updates on my package, that required a signature, and planned to stay home the day of the delivery. While waiting in my living room for the package, I received an email stating that a delivery attempt had been made! There was no door tag anywhere. I called FedEx and everyone kept repeating the same thing, that a delivery attempt had been made and that another attempt would happen the next day. It didn’t seem to matter that I told them that no one actually came to my house. When I called the number to complain, I was then told that the package was not actually supposed to be delivered on that particular day, but rather the next day, and that the driver was trying to do me a favor by delivering the package early and that he may not have had time to deliver it. I was “assured” that a delivery attempt would be made the next day. ?????? It just so happened, that on the same day, I was also expecting another package from FedEx (from Costco). I received an email update that this package had been delivered; it had not. I called FedEx again, and I was first told to check to see if my packages had been delivered to check in my neighborhood to see if my package had been delivered to another house. I questioned the rep. to see if I was really being asked to go door-to-door to find my package. She then stated that she would file a claim in order to find my packages. Exasperated, I drove to FedEx, later that day, hoping to pick up the package that required a signature. I was told that the package was at their facility, but they could not release it to me until they contacted the shipper. I finally gave up and drove home only to find the 2 large boxes from Costco with my door tag attached to one of them. Apparently, these were, in fact, delivered to one of my neighbors who kindly delivered them to me.

Felicia

One of the worst places to pick up any items shipped there. There is an older Indian man who refuses to wear a name badge therefore you can’t report him to the company. Very Racist, hostile, rude, and has the tendency to threaten you. When asked for his information he said F you and the company will never fire me. One of the worse places to ever go especially for a black woman.