Address: 295 US-46, Rockaway, NJ 07866, USA
Phone: +19736257777
Sunday: 7AM–5PM
Monday: 6AM–10PM
Tuesday: 6AM–10PM
Wednesday: 6AM–10PM
Thursday: 6AM–10PM
Friday: 6AM–10PM
Saturday: 7AM–6PM
Jude
I have waited 4 months to leave this review because I have futilely hoped that things would be resolved. However, my (and others) complaints have fallen on deaf ears. Retro has 18 treadmills - one of the main reasons that i chose this gym. Currently, only 4-6 function at all. I have spoken to the front desk 3 times now and have gotten the runaround on when a 'technician' is going to come look at them. It's been 4 months. This is unacceptable. If you want to lift free weights, this place is fine. The machines are ok, although one I like to use has been out of service for 2 weeks and I'm not holding my breath. If you want treadmills, look elsewhere.
Debbie Shapiro
Update: 2 weeks later here we go again. Checked fb and Instagram and I didn't see any posts. If you are not going to adhere to the posted hours, change them and find employees who are willing to actually show up. This will be posted on all review sites, yelp,Google etc. Corporate has been informed and time to look at other gyms time yo draft that letter since I signed up in 2016 and my contract had been fulfilled
Dave Walker
I sent three emails and left 2 messages for the manager until I was finally able to cancel my membership. This took weeks to resolve and on top of it he had an attitude. All the other staff are nice and equipment was great but terrible communication. Also asked to freeze my account and asked for confirmation that I would not be charged anything going forward. They confirmed I would not be charged anything yet a few months later I was charged an annual fee.
jasmin herazo
Like this gym but need to go back to regular hours, this is the only gym in town that close too early.
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Only with adult
That question is better answered by a Retro employee, but I'm sure its dependent upon State Government & whatever makes business sense for Retro.
Come on in for a tour and we would be happy to discuss our packages!
2013
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