Bank of America ATM (Drive-thru)

Hamida Khatun

Sorry to write but the service of the employees ( especially Juan) is really unacceptable and frustrating. Every time we go there they treat us with disrespect and make us humiliated. This is our bank, this is for our services, this bank runs by people's money or business but we get treat like unwanted and uninviting customers. We could have problems, we are not the experts at everything but they could talk, could describe or discuss rather they speak inappropriately and with unacceptable gesture. They don't know how to talk or behave with customers. They don't have the words (friendliness, politeness and humbleness ) in their dictionary.

Cesar Ocyatt

Bad customer service, slow and slow, just two persons and start laughing when they make you wait …

Kerri-Ann Mueller

I went in today with my two year old to get a paper notarized. I walked in and waited for someone to check me in. The check-in lady was in the front room to the right hanging out with her friend. I went up to the teller and checked myself in. The original check-in lady at the front then walked over to me and asked me if I needed help which I explained I just checked in with the teller and need a form to be notarized. See said it would be 5 minutes. I set a timer on my phone. After 20 minutes and my 2 year old getting restless. I looked around to complain but the host was no where to be found. I had to pick up my daughter at 12pm so I felt like I was forced to leave and go across to the UPS store where I paid 8.00 because it took one minute. So disappointed in the customer service there. Two ladies came in after me and just sat on the couches and no one checked them in while I watched my 20 minute timer.

fabianochaves10

I love this branch of Bank of America. My banker here is Sally Mayerhofer. It's people like her that make this branch so easy to come in and out and get everything you need done. I opened my first account with her, also my first credit card. I will continue to stick with these guys. Customer service is 10/10