Mount Sinai Hospital

Eliseo Aranda

Willing to let a 97 year old women starve to death because there is no nutritionist on dudy shame on you Mt. Sinai don't ever listen to Dr. Safi

Daniela Sanchez

If giving a 0 was an option. My mom unfortunately broke her leg and had to be transferred over to Sinai. We didn’t think that the care my mom would receive would be below average. If we had known this, we would have asked for a transfer but my mom was in so much pain and discomfort we let her stay. Big mistake! I understand nurses have a tough job and we are not the only families they care for. The lack of empathy was noticed in all nurses on the 5th floor. My mother had to wait for hours to go to the bathroom or receive pain medication. During the day my family was there so we were able to address these concerns but at night she was unattended for. My sister had to call the nurses station several times a week at night bc my mom had been paging the nurses station and no one came by. My mom had a catheter input and the one they gave her was not working so she kept wetting herself. The nurse was clearly bothered bc she had to clean my moms bed pad 3x. I was there to help my mom but if I hadn’t been there god knows how long she would had to wait to get the pad changed. She needed the pad changed immediately bc infection could happen. The event that put the cherry on top was my mom was scheduled to be picked up by the ambulance to be taken home btwn 3-4pm so they disconnected her machines and had her on a chair. My mom sat in that chair for 5 hrs before getting transported home to the ambulance. The ambulance guy said they tell us on the spot when to pick someone up so that’s why he picked her up at 930. So my mom was basically at the mercy of the staff at the hospital. I’m disgusted and upset that this hospital does not care for its patients. I can only imagine what it’s like for people that don’t have someone advocating for them. This hospital needs to do better and treat its patients with dignity and respect. There was one CNA who was soooo amazing. Her name is Yvette and I am forever grateful to her for being a caring staff member. She needs a raise bc she sets a perfect example of what caring for a patient in need is.

Nadia Pack

My family just lost their mother, and the security at the emergency room won't allow us in. They are not explaining what is happening. It's 49° outside and they're making us wait outside. The guards inside are laughing at our situation. What gives. These are grieving people.

Tazadia Carter

This review is mainly for Kim in dietary. She was amazing and went out of her way to make sure my food was perfect. Of course the hospital doesn’t carry vegan options like they should she made sure everything I had was vegan. I don’t know if she only works in the labor and delivery but I hope every patient especially the ones with special diets gets to have an experience with her.