McMullen Ford

Category: Ford dealer

Address: 3401 S Expressway St, Council Bluffs, IA 51501, USA

Phone: +17123660531

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Pat Kelsey

Oct 4, 2022

They did body work on my car I took it in with a radio antenna and when I got 40 miles out I lost my radio when I got home no antenna to be found just found a broken fog light they said they fixed only epoxied it I hope McMullen goes out of business

Kathy Rieger

Sep 29, 2022

McMullen Ford has always been very fair and honest with me. I like that I often see Scott McMullen, the owner of McMullen Ford, walking around the business, willing and ready to speak to anyone. I purchased my car 7 years ago, which surprisingly, took less than an hour. I explained to Ron, the sales person, what I wanted and after a test drive, he gave me exactly the car I requested in a matter of minutes. I've always used their service department for maintenance and repairs. The service staff is friendly, fair, and competent. Everyone I have dealt with has always exhibited excellent customer service. It was important to me to purchase a car in the town where I live and work and I consider McMullen Ford an exceptional company in my community.

Mariana Duran

Sep 28, 2022

Received Excellent Customer Service by phone & also when I went in to the Ford Dealership to order a special original part for my Ford.

Dale Howard

Sep 12, 2022

Bought a used thunderbird very nice people and place to shop

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 9, 2022
Al E. N. Lampoon | Oct 9, 2021

Employees were wearing masks and a plexiglass safety barrier is in place at the service department check in

I received a letter for a recall on my 2013 Ford Focus.It stated that I would receive another when the part was in.I have not. My horn quit working,the fuse is good.I was told the dealership can order the replacement part for 27$ is this true?

Susan Belt | Oct 10, 2019
Lisa Williams | Oct 10, 2019

I had a Focus and now a Fusion and both have had factory recalls. They send those letters out months before the dealer has the parts. I can't remember if I ever got another letter saying the parts were in, but I did get another letter about the recall. They'll send you the lette every few monthsr till they show in their system you've had the work done. I use Car Fax and was notified about 6 months before I got the letter from Ford and called them in July to learn they wouldn't have parts till Jan the next year. On a recall, there's never a charge to you for service. I've never paid anything.

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I just bought a 2013 Ford Fusion & i'm trying to get the code on my car in case i lock my keys in it. Could someone please help me with this matter ? Sincerely, Michael Thorp

Michael Thorp | Oct 10, 2018
Michael Thorp | Oct 10, 2018

I got it used so there's no card & it says i need factory code to change it. Dealership said i need to talk to service dept & have to wait until tomorrow. Thxs for help or if anyone else knows how to bypass the factory or a reset #.....

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