Social Security Administration

Category: Local government office in Carbondale, Illinois

Address: 250 W Cherry St, Carbondale, IL 62901, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Al Casper

Aug 9, 2022

This is shameful. I sat on hold so long my phone went dead. I had a “phone appointment” today that never came. This entire crop of hacks should be fired.

Marci Dirden

Jul 19, 2022

Easy an fast you do need a mask tho

Macy Kristen

Jul 5, 2022

Terrible service. I've been waiting for my daughter's SSI for over a year and they never answer the phone!

Elena Garcia

Jun 9, 2022

Very well

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Questions & Answers

What documents do I need to get a replacement ssi card

Colleen Bernard | Oct 9, 2021
Claudia Kramer | Dec 13, 2021

What documents do I need to get a replacement as card?

I have misplaced my son ss card can I get a replacement the day I come in with the right documentations? I need to file my taxes

chloe williams | Oct 10, 2019
Monique Mingle-Taylor | Oct 10, 2019

No...even with the right documentation....they said its a 5-7 business day process. Most likely 5 days. The right documentation simply speeds up the process!

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Is the office open due to shut down

Dawn Rogers | Oct 10, 2019
Sandra Yerk | Oct 9, 2021

Is the ss office open for walk ins when they come

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Can you still get proof of income letters at Carbondale office

Pamela Poole | Oct 10, 2018
Charlotte Bailey | Oct 10, 2018

Yes

Is the Carbondale office open today

Sharron Long | Oct 10, 2018
Momma & Papa Behr (Papa) | Oct 10, 2019

Monday through Friday, excluding Federal Holidays (they close early on Wednesdays)

Can I retire and apply for social security benefits in another state

Anthony Briggs | Oct 10, 2017
Charlotte Bailey | Oct 10, 2017

Yes,you would recive your benefits from the state you worked for

I am about to be 16 I'm adopt but my real mother didn't give up my ssc or ssn or my birth certificate I do have a paper say who my guardian is what other paper work might I need to say who I am and to get my ssc or ssn?

froggy st | Aug 10, 2022
Marci Dirden | Aug 10, 2022

If you know ur ss# that helps more Also as for birth certificate go to the county u were born in with ur guardian an get a copy from the court house will make getting ur SS card Easyer

dO YOU TAKE APPOINTMENT TO COME TO THE OFFICE AND APPLY FOR SOCIAL sECURITY?

Olan Thompson | Mar 13, 2022
Patrick Cue | Mar 13, 2022

Hold time was just over an hour. But.... well worth it. I was set up with a phone meeting. I tried to go to the office in person and was told that in person meetings were only for emergency situations.

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Are you open today?

Olan Thompson | Mar 13, 2022
Karen Steele | Mar 13, 2022

Social Security offices have been open by appointment only since early in the pandemic. There is very limited staff in the building, and a drop off box for leaving documents. Best to call for an appointment before going.

I’m 16 and needing a replacement ssc to get my license what documents do I need to take in to the social security office to get a new card

Madison Tellor | Oct 9, 2021
Tammy Galloway | Oct 9, 2021

Usually you have to have your original birth certificate,,a recent bill with your correct address. Not sure what else but I haven't had to get a new one in years things may have changed.

Is the local office onen now

Kayla Ricketts | Oct 9, 2020
Brandon Nipper | Oct 9, 2020

I dontf think so, they weren't opened last week when I tried to go even tho it says the local office is open online. Pretty sure it's still closed

Can you do that over the phone and what information do the need to get a new social

Jakquiele Hughes | Oct 9, 2020
Jeffrey Sampson | Oct 9, 2020

I don't understand the question so I don't k you know. The office isn't open to the public though I was there a week or so ago and I had to call the number on the door.

I have been receiving Social Security Benefits from my deceased husband's record since 2000. Is it possible to received benefits from my own record now since I have lived much longer and earned more?

Kate Borgsmiller | Oct 9, 2020
rebecca laminack | Oct 9, 2020

I was told if u r on Social Security Disability and your husband passes away you can draw part of his Social Security depending on how long you 2 been. married Then when u turn 65 you go from Social Security Disability to just straight Social Seciurity

Can I apply for a replacement card for myself online? What documents would I need ?

Sarah Grantham | Oct 10, 2019
joann turner | Oct 10, 2019

When you apply on.LINE they will tell you

Can i find out how much im getting sooner ? PLEASE ANSWER. THANKS. !!!

BEN DELGADO | Oct 10, 2019
joann turner | Oct 10, 2019

There are calculations to do but the online site can get you close ssi.gov

Can you change your withholding by phone or do you have to go to the office

Gary Naile | Oct 10, 2019
Momma & Papa Behr (Papa) | Oct 10, 2019

The easiest way to change your withholdings is through your employer.

Can one obtain a paper application for Social Security Disability benefits?

Mary Vincent | Oct 10, 2019
Momma & Papa Behr (Papa) | Oct 10, 2019

Yes - some forms are also available on line.

do I need an appointment to come in and find out about my benefits?

Carmen Helmer | Oct 10, 2018
Momma & Papa Behr (Papa) | Oct 10, 2019

The Federal Government Offices operate on a first come, first serve basis. If you have internet access and want to create an online account, you can do a wide range of services through their website.

How do you get a social security card if all your stuff with your name and everything got stolen and you have nothing to show that you are you?

Leslie Gibson | Oct 10, 2018
Momma & Papa Behr (Papa) | Oct 10, 2019

I recommend trying Bing or Google to get helpful tips on re-establishing your identity. Please evaluate EVERY answer & remember the Internet answers are a snapshot in time. Things change. Good luck with your paperwork.

Do u have to come in to become a payee for someone or can u fax the paperwork to me and I fax it back

Michelle Patisaul | Oct 10, 2018
Charlotte Bailey | Oct 10, 2018

No. Have to go in person with proper identification

Can I get ss I'm going to be 62 in December

Sharron Long | Oct 10, 2018
Momma & Papa Behr (Papa) | Oct 10, 2019

Depends on your work history. Think of it like a financial institution (bank or credit union) or any other relationship) if you have not made regular contributions, you may have very little to withdraw from Your Account during your time of eligibility or need.

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I currently live in Carbondale Illinois and I get disability checks every month if I moved to Georgia would I lose my disability

Josh Westbrook | Oct 10, 2018
Momma & Papa Behr (Papa) | Oct 10, 2019

Every situation is unique and, depending on Your disability benefits, You may have updates available. It's best if you visit the Office to get the specifics to Your circumstances.

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Can I get my daughters social security card without her birth certificate ?

Nancy Brown | Oct 10, 2018
Momma & Papa Behr (Papa) | Oct 10, 2019

No

How do I sign up for my 13 yr old daughter a new social security card?

Jayci Sloan | Oct 10, 2018
JACQUELINE WEBB | Oct 10, 2018

Swing by the office. Go to the little computer they have near the door and start with getting your number in line bring her birth certificate and proof of address along with your id. You may be able to do it online since its a copy. You may be able to call your local address and ask for a copy. No matter how you do it it will only come in the mail.

How do I make an appointment with your office?

Mark Wagner | Oct 10, 2018
Momma & Papa Behr (Papa) | Oct 10, 2019

Stop by during business hours for walk-in service during normal Office /business hours and get a number.

When do you receive benefits from a spouse who has died? Do you have to wait till you are 50 or do you receive it right away if you are on disability, social security?

Lovie Skinner | Oct 10, 2018
JACQUELINE WEBB | Oct 10, 2018

I believe you have to wait till 63 when retirement benefits are paid. With that being said if you have a minor child up to thr age of 18 or until finishing high schoolor an adult child up to 26 who is in college. They can get survivors benefits.

Can I receive benefits from my deceased spouse at age 50 since I'm disabled?

Tona Goins | Oct 10, 2017
Momma & Papa Behr (Papa) | Oct 10, 2019

Every situation is different- you're better off visiting their Office for specific details.

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