Wingstop

Category: Chicken wings restaurant in Germantown, Maryland

Address: 13044 Middlebrook Road #190, Germantown, MD 20874, USA

Phone: +12402614098

Opening hours

Sunday: 11AM–12AM

Monday: 11AM–12AM

Tuesday: 11AM–12AM

Wednesday: 11AM–12AM

Thursday: 11AM–12AM

Friday: 11AM–12AM

Saturday: 11AM–12AM

Reviews

Candalina critchlow

Jul 28, 2022

Ugh. This place don’t have customer service at all! . Whoever worked the phone tonight and register plain rude. And if you going to be rude give all the information and details since you act like people on your time. I get it but to be rude 🖐🏼. I love wing stop. This location need to correct the attitude.

Mo

Mar 30, 2022

Purchased on the app Feb 8, 2022. When I went to pick up was told item had been discontinued in late 2021. Why was I allowed to complete the purchase if item was no longer available? Was told I'd get a refund in 3-5 business days. Came in 4 separate times to inquire about my refund not coming in. Info was always written down by manager and nothing ever happened. Its now been nearly 2 months. Was lied to about refund already having been issued and that it can take up to 3 weeks or more to have it be processed. Was told sometimes it doesn't show on the bank statement. Awful terrible company when it comes to refunds. Bad customer service. Horrible management. Opened a dispute through my bank. Funds were available the next day less than 24hrs. later.

Ajay Munhoo

Mar 2, 2022

Wings and fries were very good. I was surprised at the spice level. The mango habanero was pleasantly very spicy. The body language and hospitality of server was not great nor welcoming especially for a first timer therefore only 4 stars

Jules Palmer

Nov 28, 2021

The demand for their wings can be very-very high so make sure to order ahead of time on peak hours, especially on busy nights! Apart from everyone in Germantown ordering here during peak hours the food is definitely worth it. I like to go in and place my orders then head over to the local pet store, grocery store, and even the shoe store on occasion to burn time. They have a ton of variety of flavor and heat intensity, which is a part of the reason (I assume) they get so many orders on busy nights. Again, don't hate on them for ordering during peak hours, there is a lot of demand going on, so expect a longer wait than say a mid afternoon order.

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Questions & Answers

Do they ever answer the phone?

Loki Kat | Dec 15, 2018
Ray R | Dec 16, 2018

Yes

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