Social Security Administration

Category: Social security office

Address: 5850 Lake Herbert Dr, Norfolk, VA 23502, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Safiya Ibrahim

Oct 4, 2022

Very rude staff. The lady at the first counter who was yelling out ticket numbers is extremely rude. Are these people being forced to work there? Or is it in the job description to be rude to members of the public? Because I really don’t understand. GIVE UP YOUR JOB AND LEAVE if you can’t speak to people with common decency!! They treat you like you are bothering them at this location, they have that “I don’t need you, you need me” attitude. I arrived at 8.30 am, there were 7 people in-front of me and I was finally seen at 10am. I needed information that I could of gotten over the phone, but this location does not answer their phones or call you back, so I had to spend my morning off work at this miserable place.

Shana Williams

Oct 4, 2022

This is the worse social security office to call. You can be waiting for 25 to 30 minutes just for someone, only to have the phone hang up. This is ridiculous that they don't have other ways to call this local office. I don't care what day or time, it's never a better time to call them because you will be waiting only to get disconnected

CLA Director

Sep 16, 2022

The black women in that office are very unpleasant. They are very dry and it seems like they hate their life and their job. The men who work in this facility down to the security are much more pleasant. Thank you fellas. No thank you black ladies

Richard R

Sep 7, 2022

The worst experience ever with a governmental agency. Worth moving out of this jurisdiction to avoid dealing with them. Multiple attempts, online and in person to get Plan B put in place. What took another SS location 2 minutes to process (literally) on the phone, this location did not manage to process in 2 months!! Truly pathetic. Avoid at all costs, if you can.

Thanks! Your review is awaiting moderation.

Questions & Answers

Is there a number to reach the Norfolk office directly

Crystal Newsome | Oct 10, 2018
Carolyn L Brown | Oct 10, 2019

WHAT IS THE LOCAL OFFICE NUMBER TO MAKE AN APPOINTMENT IN PERSON?

Read More

can I work and make as much as I want if I collect soc sec at age 66

Faye Messling | Oct 10, 2017
Juliana Ospina-Copley | Oct 10, 2019

Depends on the year you were born. Go to SSA.GOV to find your full retirement age, once you reach your full retirement age, then wages are not an issue.

How do I make an​ appointment

Joyce Davis | Oct 10, 2018
Elena Latvis | Oct 10, 2018

You should just be able to call by phone and request one.

Read More

how do I make an appointment?

Jill Iannatti | Oct 10, 2017
Elena Latvis | Oct 10, 2018

You should be able to call by phone and request one.

Read More

Do I need to make an appointment to begin filing for social security?

Mallory Mann | Oct 10, 2018
Juliana Ospina-Copley | Oct 10, 2019

You can apply online! SSA.GOV

Read More

How do I get a replacement social security card

Sharon Colon | Oct 10, 2018
Karen Gomez | Dec 13, 2021

I did it on the ssa.gov website and it took 6 business days to get to me and it was free.

Read More

Why has the SS payment decreased since a month ago??

Bonnie Caldwell | Oct 10, 2017
Elena Latvis | Oct 10, 2018

There are a number of circumstances that could cause this. Normally, when it happens from their end, they will send you a notice, with the reason. From time to time, they may over pay, and withhold that amount from the next check. It could also be based on the amount you're making. I highly recommend that you call your local office, and speak to a representative about this.

Social security is taking $124 out of my check every month to pay for my Optima Medicare after that I am left with $749 and I still have to pay my rent and other bills. I am really struggling!!! Will I get that money back????

Joyce Davis | Oct 10, 2018
Elena Latvis | Oct 10, 2018

If it's for Medicare, I don't think you will get it back. It's being used to pay for medical expenses. Have you used your Medicare a lot lately, or is it just a premium type of payment? If you are really concerned, I would call the local office and ask to talk to someone about other options.

Read More

Is social security open on Saturday for a half day?

carmichael flowers | Oct 10, 2018
Scott Hattis | Oct 10, 2019

No, ssa is open m-f closing at noon on Wednesday

Can i email my local SSA office to send documents?

Michael Martin | Aug 10, 2022
Anna U.J. | Aug 10, 2022

Not sure, but depending on the local office its worth a trip just to drop it off. I did it twice in the last month and it only took 30 minutes from arrival until leaving. At least you know it gets to the right person and entered into the system properly. They processed and finalized some papers right there and than that usually can take 60 days or longer.

How do I go about having social security benefits go to my daughter only instead of person I married?

Lemarr Garcia | Oct 10, 2019
Delores Hendricks | Oct 10, 2019

Go and check with your local Social Security Office. The person you married is the one who will receive your benefits if you have adult children....ijs

Read More

Can I order my card social security card online or over the phone

Stephanie Harris | Oct 10, 2018
Tanya Green | Oct 10, 2018

Yes can you do it online your social office

Need replaced social security card today For a new job. Can i pick up proof of ssn?

Eileen Burch | Oct 10, 2017
Elena Latvis | Oct 10, 2018

Typically, your card is your proof of SSN.

Read More

Can a person draw wife social security when she passes away?

Mary Jackson | Sep 9, 2022
Tina Ramsey | Sep 11, 2022

Yes you can as long as the marriage last at least 10 yrs.

What is the best (fastest) way to get "certification" letter which, will satisfy the federal government schedule A hiring path?

William Gregory Blake | Sep 9, 2022
Queen Sharon | Sep 9, 2022

Most likely on ssa.gov you can get all sorts of documentation thru your account on there

are walk ins welcome

starr pettus-jones | Sep 9, 2022
Lynette Boone | Sep 9, 2022

Yes, you have to stand outside and wait to be called in due to COVID protocols.

What age can I get social security....

Bruce Williams | Aug 10, 2022
Nelia Waters | Aug 10, 2022

Any age

how to order Social security cards online

carmen Mclaughlin | Jun 11, 2022
James McCloud | Jun 11, 2022

Best bet is to call social security and order over the phone & dont forget to get the workers name who waited on you!

Hi, To day, March-15/2022, I have an appointment from 9am-2pm, But no bodies call me, How can do anything, Because I worry the SSI benefit will be stop on next month..!

Billy Chau | Apr 12, 2022
Joe Schubert | Apr 12, 2022

I don't have any good news for you. My daughter's got stopped over a year ago now. It's been nothing but hoops and red tape ever since. Unfortunately, I don't think that anyone *actually* works in the SSA since they could start blaming COVID.

Has anyone ever heard of being penalized for not applying for SS at the age that they could?

Helen Perry | Mar 13, 2022
Jose Amely | Mar 13, 2022

I have not, you should check with Social Security. You should also inquire about Medicare. I think you are required to apply for it at 65.

Why won't anyone answer the phone? I'm on hold, listening to this horrible music, then it sounds like someone picks up, but it's radio silence, then back to music. This happens for several minutes, back and forth, from music to silence. Please help!

Brett Tilman | Feb 11, 2022
Tameka Womack | Feb 11, 2022

Yes that's going to happen I stayed on hold I'm going to say about an hour or two before somebody actually came to the phone to question or ask what it was that I needed so yeah right now with this pandemic is kind of hard

Is ss office in Norfolk VA open for walks in yet

Micki Jimenez | Oct 9, 2021
ron welch (k0r) | Oct 9, 2021

unfortunately it is not, all SSA's are still only open to appointment.

Read More

how do i make a appointment online to see someone in person?

Wanda Harris | Oct 9, 2021
Robin Hinners | Oct 9, 2021

They only make appointments over the phone for dire situations. There's no way to do it online.

Is the office open for the public?

mukkungal davichan | Oct 9, 2020
Ashley | Oct 9, 2020

Not at this time.

I have moved . How do I change my address with Social Security?

Jeane Wood | Oct 9, 2020
Jasmine Moore | Oct 9, 2020

Have to do it online the office is closed to the public

My boyfriend is about to reach retirement age. Will his benefits be affected if we marry in the state of Virginia and I work as a medical assistant?

Sarah Kennedy | Oct 9, 2020
Juliana Ospina-Copley | Oct 9, 2021

No

how man times can you get denied social security benefits?

Ida Chappell | Oct 9, 2020
Tonya70 | Oct 9, 2020

If your denied, you can appeal. I'm not sure how many times you can appeal.

Can I bring my cellphone inside the social security building

Stanley Wynn | Oct 9, 2020
Angela Davis | Oct 9, 2020

You can bring it but it have to be on vibrate

How much does it cost for a replacement card for my ssc?

David Dugas | Oct 10, 2019
Mashara Little | Oct 10, 2019

No cost.

Would I send the social security card application to the Social security office or Social security administration?

Anthony Capps | Oct 10, 2019
Steven Hankins | Oct 10, 2019

If this concerning MMC, then send to administration.

How do i go about getting finanical help taking care of a disable family member in my home.

celesia johnson | Oct 10, 2019
torrey cochran | Oct 10, 2019

You would need to contact the Department of Social Services in your city.

Is there a website that we can access to look up when checks are going to be direct deposited

Kay Basden | Oct 10, 2019
Patricia Debrow | Oct 10, 2019

Unfortunately no

When I was approved for Social Security payments I was told that I would receive my check on the 4th Thursday of the month. Is that something that changes with time

Kay Basden | Oct 10, 2019
Patricia Debrow | Oct 10, 2019

No that's when you will receive your payments

Hi! I just got married and I need to change my social security card to have my husbands last name. Can I receive the application for this service here?

amu nami | Oct 10, 2019
Tonya70 | Oct 10, 2019

Yes, you can

Can I choose who gets my social security benefits in a death situation?

Lemarr Garcia | Oct 10, 2019
torrey cochran | Oct 10, 2019

No. It is not life insurance. If you are married or have minor children, they may be entitled to benefits.

Is this office available for applying social security number facility ?

Ashok Bhatia | Oct 10, 2019
Tonya70 | Oct 10, 2019

Yes

Hello I want to know how can I be my own payee from my disability check

Fashania White | Oct 10, 2019
Delores Hendricks | Oct 10, 2019

Go to your local Social Security office and let them know you want to change your payee info and the reason why.

Can I get apt for tomorrow to see person up at Norfolk office

Parul Bhatt | Oct 10, 2019
Quadry Butler | Feb 11, 2022

can you set up a appointment so i can get my social security replacement

Read More

WHAT IS WAIT TIME FOR WALK INS

A Google User | Oct 10, 2019
Sharlene Almazan | Oct 10, 2019

Wait times vary and can depend on what time you get there and what you're there for. People line up outside before the office opens most of the time.

I'm trying to find out how much I can make if I collect my social security I'm 62 and what is my maximum amount I can make per year annually and draw my social security

Arlene Carper | Oct 10, 2019
Delores Hendricks | Oct 10, 2019

Your local Social Security Office can answer that question for you.

How do I change my address if moving to another state?

Nancy Woodward | Oct 10, 2019
torrey cochran | Oct 10, 2019

Either call the 800 number or go to the office in the state you're moving to

Will you be open on christmas eve

Kat Staten | Oct 10, 2019
Lisa Seabrook | Oct 10, 2019

No they will be closed

Read More

Will the Office be open on 12/26/18....because I want to do a walk in application

paulette bullock | Oct 10, 2019
Sharlene Almazan | Oct 10, 2019

Yes. They close at noon on Wednesdays

Divorced spouse of 27 years & drawing from my ex's social security. In the event of his death, will my check amount increase or stay the same. He is no longer married.

Patricia Peters | Oct 10, 2019
Mary Jo Snyder | Oct 9, 2020

How do I apply for widows pension

how do i make an appointment

Lynda Elliott | Oct 10, 2018
torrey cochran | Oct 10, 2018

Call 1-800-772-1213

How much does it cost to change your name?

Cynthia Mounsey | Oct 10, 2018
torrey cochran | Oct 10, 2018

There is no charge for an updated card

Exactly how old do I have to be to get my full ss benefits. I was told by a friend it was 66 years and 2 months

Catherine Isajewicz | Oct 10, 2018
Shelly George | Oct 10, 2018

It depends on the circumstances. You won't be in there long just to ask a question.

How do I contact someone who works there?

Antonio | Oct 10, 2018
Shelly George | Oct 10, 2018

I would suggest the computer or going in person.

Do I need an appointment to get a new social security card?

Cecilia Briskey | Oct 10, 2018
Rose Jackson | Oct 10, 2018

No

Can I go in and pick up the paper work to file for social security

Larosa Bland | Oct 10, 2018
Rose Jackson | Oct 10, 2018

Yes

How much is it to get a copy of your social security card?

Jujukash freemindz | Oct 10, 2018
Marvin Gumba | Oct 10, 2018

Free I believe. But you have to show up at your local SS office. It can't be ordered online or by phone. Only in person.

I get SSI now at $750 monthly, Will my monthly payments increase when I get one or two of my toes amputated??

Lamont McCoy | Oct 10, 2018
Juliana Ospina-Copley | Oct 10, 2019

No. You are receiving the max for SSI. It does not go up, only yearly for the cost of living adjustment.

If you need help filing for disability from office can you schedule an appointment to come in or get help over phone or is it walk in only? Thanks

Real Review | Oct 10, 2018
Elena Latvis | Oct 10, 2018

I believe you can make an appointment to get help. Either way, I would call them and ask them!

I need to talk to someone about a possible fraud attempt for getting info from someone claiming to be from social security.

William Sharff | Oct 10, 2018
Shelly George | Oct 10, 2018

Never give information on the phone, never say the word yes on the phone. If you believe there is fraud going on then go to S.S. in person. Be suspect of all phone calls, unless it's you doing the calling.

Are they open today

Barbara Mcclain | Oct 10, 2017
Stephan Stockwell | Oct 10, 2017

They are closed for all federal holidays.

Requirements for disability

KENNETH FARMER | Oct 10, 2017
Elena Latvis | Oct 10, 2018

On the website, there are guidelines for Disability.

why would someone be suspended from SSID because she moved to a different state

Laurie Grassl | Oct 10, 2017
Elena Latvis | Oct 10, 2018

Have they updated their address with Social Security, and the US Post Office?

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places