Colony Village

Category: Apartment building in New Bern, North Carolina

Address: 3301 Brunswick Ave, New Bern, NC 28562, USA

Phone: +12527729025

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 10AM–4PM

Reviews

IRM Refugee

Sep 15, 2022

A great place to live! The management is always willing to go above and beyond for their tenants.

Isaac Coleman

Aug 31, 2022

I lived at colony village for two years and I have no complaints. Every time there was an issue it was addressed. The community involvement is something to highlight for those individuals with families looking for places to stay. The front office team always makes you feel like a priority. I would recommend Colony Village for anyone in New Bern looking.

Chad Simpson

Jun 9, 2022

We moved in about two months ago, and we love it here. Its quiet. The people around us are extraordinarily nice and that includes the staff. Ashley and Ashlyn are quick to respond. They’re kind and hilarious, as well. Mark and Charlie are part of the maintenance crew. They are always smiling, waving and super helpful. This place is not overly glitzy or glamorous. It’s older, full of character and just plain nice. That’s just how we like it.

Beth Gosnell

May 7, 2022

I've lived here for 3 years. New management took over about 8 months ago and are very friendly, outgoing and responsive. Extremely pet and kid friendly. The complex is aged and they are steadily working on improvements even though they have been somewhat hindered , like the rest of the world, due to supply chain and labor force issues, they have made impressive headway on renovations. They have lots of social events which are fun!

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Questions & Answers

I HAVE LOST MY APARTMENT AND/OR MAILBOX KEYS. WHAT DO I DO?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

CAN I GRILL ON THE PROPERTY?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Colony has community BBQ area; grills are not allowed on balconies/patios.

DO YOU HAVE CABLE/INTERNET SERVICES?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Yes, there are cable companies that service this area. You can ask our leasing office for more deals from our local cable/internet representative!

I WILL BE MOVING OUT. WHAT DO I NEED TO DO?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in they will need to fill out an application to be added to your lease agreement.

IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

HOW CAN I REFER A FRIEND?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

If you love our apartments and want to refer a friend, please let our office know! We don't have a referral program, but we would love for your friends and family to join our community.

IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee will very depending on the size of the apartment. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Up to 2 pets, cats or dogs, are allowed. There is a nonrefundable pet fee of $250 per pet. Monthly pet rent is $25 per pet. Our full pet policy can be viewed HERE.

HOW CAN I PAY MY RENT?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Rent is always due on the first; however, if you do not pay all rent on or before the 5th day of the month, you’ll pay a late charge of 5% of the rental payment or $15.00, whichever is greater.

WHAT IS THE SECURITY DEPOSIT?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

The security deposit can be as low as $250 but will vary. Please contact the office for additional, up to date information.

WHICH UTILITIES DO I PAY?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Residents are responsible for all utilities at Colony Village Apartments and costs may vary. Residents are responsible for additional items such as cable and internet services.

HOW DO I APPLY?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Start your application online through our website. You may also apply in the office.

WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card. All application fees are nonrefundable.

WHY DO YOUR PRICES HAVE RANGES?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

Our apartment homes are priced individually based on the amenities and features.

DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?

Colony Village | Sep 9, 2022
Colony Village | Sep 9, 2022

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Do y'all take hud vocher

Jay Glo | Apr 12, 2022
Colony Village | Apr 12, 2022

Hello, thank you for reaching out to Colony Village Apartments. We currently do not accept HUD vouchers. However, we do rent to all applicants who meet our rental criteria. If you contact the leasing office one of our representatives will be more than happy to assist you!

Do y'all take hud sec 8 voucher

Jay Glo | Apr 12, 2022
Colony Village | Apr 12, 2022

Hello, our community does not accept Section 8 vouchers. However, we do rent to all applicants who meet our rental criteria! Thank you.

do the apartments have internet connections in place

Nelson Rocha | Feb 11, 2022
Colony Village | Feb 11, 2022

Hello Nelson, Thank you so much for your interest in calling Colony Village your home! Our dedicated team would love to meet with you and answer any questions you may have! Please give us a call at (252)772-9025 - we look forward to hearing from you! All the best.

Which Utilities are Included in Rent?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

None

Which utilites are residents responsible for?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

Electric, water/sewer, trash and pest control

What is the school district?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

Craven County School District

How much is the application fee?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

Application fees are $50 per person 18 and older occupying the apartment.

Are these apartments affordable?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

We aim at pricing our apartments homes at an affordable rate, while staying competitive with the market and other apartments in the area. Please call our office at 252-772-9025 to hear about any specials we may currently be running!

How do I pay rent online?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

To pay rent online please visit our site and create an account. This account allows you to use a bank account or credit card to make rent payments.

When is rent due?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

Rent payments are always due on or before the first of the month.

Are there any apartments available?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

For the most up-to-date apartment availability please visit the Floor Plans page of our website or call our office at 252-772-9025!

Do you allow walk-in tours or do I need to schedule an appointment?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

Appointments are not required to tour our community; however, calling ahead can help ensure that we are available to provide ample time for your tour and to answer any questions that you may have. Please arrive no later than 30 minutes prior to closing to allow for ample time for your tour.

How much is rent?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

Our rent prices can vary depending on floor plans and updates. Visit our Floor Plans page to see our most up to date prices on our spacious apartments!

Is this apartment pet-friendly?

Colony Village | Oct 9, 2021
Colony Village | Oct 9, 2021

We are happy to accept pets in our apartment homes! Please visit our website to get more information on our pet policy including pet fees and any breed restrictions.

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