Willow Run Apartments

Category: Apartment building in Fayetteville, North Carolina

Address: 157 Treetop Dr, Fayetteville, NC 28311, USA

Phone: +19106728927

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Daniela Melendezmontenegro

Sep 20, 2022

I just moved here and was greatly welcomed by the office managers and maintenance crew…Never had an more better experience than at Willow Run 5* all the way

Aurielle Williams

Sep 19, 2022

I been living on the property for 2 years. Mrs. Wendy on the first day made me feel right at home. And through out the time I lived here. The staff Jorge eric jack Alex Gene and earline are amazing and pleasant individuals.

Athena P

Sep 17, 2022

I gotta sing Jorge's praises today...woke up to no AC. Hour later it's putting out super cool air...thanks Jorge!

Aurielle Williams

Sep 16, 2022

Amazing team Wendy is the best not to mention the matenience crew and all the office staff. Alex is so sweet 🤍

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Questions & Answers

I HAVE LOST MY APARTMENT AND/OR MAILBOX KEYS. WHAT DO I DO?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

CAN I GRILL ON THE PROPERTY?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

No grills are permitted within the community however we do offer designated grilling areas for your convenience and enjoyment!

DO YOU HAVE CABLE/INTERNET SERVICES?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Yes, there are cable companies that service this area. You can ask our leasing office for more deals from our local representative!

I WILL BE MOVING OUT. WHAT DO I NEED TO DO?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, they will need to fill out an application to be added to your lease agreement.

IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

HOW CAN I REFER A FRIEND?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

If you love our apartments and your friend wants to move to Willow Run, please let our office know! However, we do not have a resident referral program.

IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee ranges from $1100 to $1500 depending on the rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Up to 2 pets, cats or dogs, are allowed. Any number of pets will require a one time non-refundable fee of $300 for the first pet, and $150 for the second pet. Monthly pet rent is $20 per pet. Our full pet policy can be viewed HERE.

HOW CAN I PAY MY RENT?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Rent is always due on the first; however, if you do not pay all rent on or before the 5th day of the month, youll pay a late charge of 5% of the rental payment or $15.00, whichever is greater.

WHAT IS THE SECURITY DEPOSIT?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

The security deposit can be as low as $250 but will vary. Please contact the office for additional, up-to-date information.

WHICH UTILITIES DO I PAY?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Residents are responsible for electricity, trash, and pest control. Water and sewer are covered in rent. For up-to-date utility information, please contact the office. Residents are responsible for additional items such as cable and internet services.

HOW DO I APPLY?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Start your application online through our website. You may also apply in the office.

WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, or in our office with a check or cashiers check. All application fees are nonrefundable.

WHY DO YOUR PRICES HAVE RANGES?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

Our apartment homes are priced individually based on the amenities and features.

DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?

Willow Run Apartments | Sep 9, 2022
Willow Run Apartments | Sep 9, 2022

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Which Utilities are Included in Rent?

Monarch Investment & Management | Oct 9, 2021
Shareese Blue | Oct 9, 2021

Only water. They add additional fees to your rent cost for trash removal and pest control, but water is free.

Read More

Which utilites are residents responsible for?

Monarch Investment & Management | Oct 9, 2021
Monarch Investment & Management | Oct 9, 2021

Electricity, trash and pest control

What is the school district?

Monarch Investment & Management | Oct 9, 2021
Monarch Investment & Management | Oct 9, 2021

Cumberland County School District

How much is the application fee?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

Application fees are $35 per person 18 and older occupying the apartment.

Are these apartments affordable?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

We aim at pricing our apartments homes at an affordable rate, while staying competitive with the market and other apartments in the area. Please call our office at 833-402-5688 to hear about any specials we may currently be running!

How do I pay rent online?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

To pay rent online please visit our site and create an account. This account allows you to use a bank account or credit card to make rent payments.

When is rent due?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

Rent payments are always due on or before the first of the month.

Are there any apartments available?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

For the most up-to-date apartment availability please visit the Floor Plans page of our website or call our office at 833-402-5688!

Do you allow walk-in tours or do I need to schedule an appointment?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

Appointments are not required to tour our community; however, calling ahead can help ensure that we are available to provide ample time for your tour and to answer any questions that you may have. Please arrive no later than 30 minutes prior to closing to allow for ample time for your tour.

How much is rent?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

Our rent prices can vary depending on floor plans and updates. Visit our Floor Plans page to see our most up to date prices on our spacious apartments!

Is this apartment pet-friendly?

Willow Run Apartments | Oct 9, 2021
Willow Run Apartments | Oct 9, 2021

We are happy to accept pets in our apartment homes! Please visit our website to get more information on our pet policy including pet fees and any breed restrictions.

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