Hilton Garden Inn Poughkeepsie/Fishkill

Sheryl WattsSmith

The staff was attentive the room was clean ,the snack area had very little too choose from and the ice machine was out of order. But the best was when I put my dogs food down we where invaded by red ants

Cindy

Beautiful hotel. But digital keys never worked which was a bummer, restaurant had no coffee creamer which was a huge disappointment, my television wasn’t working properly, and my room was missing a phone. After notifying the front desk that my room didn’t have a phone, I just found it strange that they never brought us one.

Pasani Dharmasena

My family and I decided to go upstate for a trip and chose this hotel because it’s website stated that it was pet friendly. I booked our stay in advance and wrote that I’ll be having my dog with me (and accepted the pet fee). I got to the hotel and they told me that dogs weren’t allowed. The lady at the front desk said that even though the website says that dogs are allowed, they aren’t. She just apologized and told me that they can refund me all my money but there was nothing else to do. I was so shocked. Until I said that I don’t know what to do then because I had come upstate with my family and we had no where else to go, she just expected me to take the news and leave. She was then kind enough to tell me that there was a hotel 20 minutes away that allowed pets and to hurry up and go before that hotel was booked up. I left immediately of course but I think that if the Hilton made a mistake, they should have accommodated us better. We ended up paying significantly more for a hotel room and were rushing around and stressing because this hotel lied about their pet policy. They could have followed up with my reservation and told me that pets weren’t allowed anytime before I checked in, but instead I found out everything while I was at the counter and my family was in the car. I wouldn’t recommend this hotel at all.

Luke

Positive: clean room, nice comfortable bed, easy on and off of major highway. local area has shopping options for incidentals and needs. Negative: hotel was fine. the other occupants were smoking weed and hanging around in the parking lot. not the hotels fault, but not the best look.