Walgreens

Rick Gresen

I can no longer trust their prescription service. First was an error for a med by Dr. Need twice the amount. The first lasted exactly half time. The second bottle is half the size but labeled as same... Antibiotic.

Jill Shockley

I guess customer service is dead. I was asked to put an item down because "it wasn't supposed to be out til next month". So, why was it out then? Luckily there's a Walgreens on every other block.

Louis Greenberg

I have been a 40 year customer with Walgreens the pharmacy has got so out of touch with their customers with they're customers I will have to move my business to somewhere else it's a shame everybody knew you and there now nobody knows you now they don't care now they play games with your prescriptions I will find a different pharmacy to take care of my needs I would recommend anybody else to look elsewhere Walgreens is worried about Walgreens they don't care about the customer no longer i

Tera Rosebrough

My husband and I had the following experience with pharmacy manager Nadine Brown: 1) We arrived at the pharmacy and begin speaking with a male pharmacy tech, who found an issue with our pharmacy order (namely that the pharmacy had filed it under the wrong person's name and info). 2) As the tech was assisting us, Manager Nadine Brown began shouting at us from across the pharmacy, yelling that it was the fault of the doctor who called it in - not her. 3) Nadine Brown walked over and continued to yell at my wife and I, so I asked for the name of her manager so that I could report her behavior. 4) Nadine Brown refused to provide the name of a supervisor. When I politely repeated my request twice she instructed us to leave the store due to my "violent behavior" - if you look at the security cam you will see that I had not even moved. She also refused to look into fixing the problem with the doctor. 5) Needless to say, Nadine interrupted the tech - who was helping us with the problem - to create an angry and verbally violent scene in your store! And my wife didn't get the medicine that she very much needs for her illness. Ms. Brown may have been with your organization for 20 years, but if her behavior from today is any indication, her management and customer service approach is not only driving business away from your store but putting the safety and lives of people who rely on getting their medicine from Walgreen's in danger. Addendum: at 6 PM my wife's doctor called in to complain to Walgreen's pharmacy about your pharmacist's behavior. Nadine Brown, who previously tried to get us thrown out of the store for POLITELY requesting assistance fixing her pharmacy's mistake, answered the phone and when the doctor told her that she was behaving wrongly - both in terms of her behavior and her pharmacy-related error, immediately acquiesced and filled the medicine. Shortly I will be filing an official complaint with Florida pharmacy licensing authorities and will be researching other available legal options for ensuring that this woman's abusive actions do not affect people like the local Villages' elderly populations who are less able to properly advocate for themselves. Sincerely, Daniel and Tera Rosebrough Howard