Starbucks

FreDarra Headen

I stop by this Starbucks very often but today I experienced something that was 100% unacceptable. I placed my order in the drive thru without whip cream and once I got to the window I explained that my drink shouldn't contain any whip cream and the lady at the window told the person making the drink. He then picked my drink up and walked over to the trash can and scraped the whip cream off and handed it back to the lady at the window who handed it to me. I then explained to her what I saw and that I'm not going to have them remake it and drove off.

enrique rubio

Thank you Jenn you did an excellent drink for me just like I love it ! ❤️ Hope you see or tell you of this review that I did mention to you ! My name is Sharon . Really recommend her

Jeremiah Upchurch

I travel all over NC for Uber, Doordash and Grubhub. Worst Starbucks ever. Customer acknowledgement (and not for just myself) was horrible. I personally told customers which drinks were theirs while I waited on my delivery order that was sitting in back for 5 minutes before yelling about it. They also weren't going to tell me my order was short items but did so because I actually check orders. Whoever was making drinks qt the front was messy as hell too. Person had negativity seeping out of their eyeballs.

JR

I come to this location very often and my experience is always great. Today i had a little problem which okay it was handled in a timely manner by the manager Candice who was very nice. However, barista answering the phone needs more training on customer service. She was very rude answering the phone and when passing the phone to the manger she referred to me as “some girl” when my name was given to her.