Palm Island Indoor Waterpark

Category: Water park

Address: 8250 Park Rd, Batavia, NY 14020, USA

Phone: +15853442100

Reviews

nick ortega

Sep 20, 2022

Hotel will definitely be abandoned in two years tops dirty Lights missing fruit flys everywhere wall paper pealing water stains in the ceiling everywhere Dust all over the tables head boards Do not waste your money here it’s in a prime location but it’s like they have no maintenance here it’s crazy

Bob DUCHARME

Sep 5, 2022

Not the cleanest place truthfully...

Jasmine Dean

Sep 2, 2022

They have rats! Don’t go.. I took my kids and it’s horrible!

Monique Livingston

Aug 23, 2022

I really had a very nice time there with a few Grands & they loved it too. Very nice establishment & the hotel was nice & so were the employees. I'll definitely go again with all 8 Grands next time 🥰

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Questions & Answers

How much is a day pass

Darcy ADAMS | Oct 9, 2019
Bill Brady | Jul 10, 2022

How much is a day pass

Q price is admission

Aryslin Bonet | Oct 9, 2019
Sherry Washington | Oct 8, 2021

How much are the tickets

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Witch she rage is this park suitable for ??

idalys gomez | Oct 9, 2018
Shannon Labuz | Oct 9, 2018

Its really for kids under 42 inches. There's one big slide thats 42 and up but theres only that one. They hace a basket ball pool for the biggers and adult but its not worth it unless you have younger kids

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How much is it a family pet

Graycion Lee | Oct 8, 2021
Palm Island Indoor Waterpark | Oct 8, 2021

I believe it is $20 for small Dog. You would have to contact hotel directly bro confirm. 585-344-2100

how much it cost what is the hours

john COLE | Oct 9, 2018
HeyyItsToriiArt | Oct 9, 2019

I believe it's 200 a night

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How much is it for two night pass, for a Fri and Sat night?

Erica Webber | Oct 8, 2021
Palm Island Indoor Waterpark | Oct 8, 2021

You would need to call the hotel at 585-344-2100 for exact pricing. Pricing Starts at $169 plus tax.

Is the water park open yet

Anthony Boswell | Oct 8, 2021
Palm Island Indoor Waterpark | Oct 8, 2021

Waterpark is set to open this Friday March 27. We are taking only hotel package reservations made through the front desk. This is do to low occupancy we are allowed with covid regulations. Up-to-date information can always been found on the Palm Island Indoor Waterpark facebook or website along with the quality inn batavia facebook page.

is the pool open and hut tubs

It’s Me K | Oct 8, 2021
Palm Island Indoor Waterpark | Oct 8, 2021

At this time we are in the works on reopening after Covid-19 closure. Please watch our facebook page or when we post hours on google again for reopening.

Is the water park open now ??

Bianca S | Oct 8, 2021
Palm Island Indoor Waterpark | Oct 8, 2021

We are in works with reopening. Please watch our Facebook pages or hours updates on google for reopening

Hi What sort of Restrictions are in Place?

Kathryn Greiner | Oct 8, 2021
Palm Island Indoor Waterpark | Oct 8, 2021

The restriction in place is unable to open per health department and governor. We will post as soon as they give us any idea when we may be able to open from the Covid Pandemic.

Is everything working and able to use.like slides game room.

Brian Lopiccolo | Oct 8, 2021
Palm Island Indoor Waterpark | Oct 8, 2021

The waterpark is not open at this time. We are still awaiting metrics from the Govenor on when we may be able to open. We will open as soon as we can but the choice is no in hands of elected officials

Will the park be open Monday,Feb.17

Patricia Marchese | Oct 8, 2020
niranjana ravindran | Oct 8, 2020

It will be open... you can contact them directly regarding it...

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Are the park ricket included with the room?

Ayra Davila-Rodriguez | Oct 9, 2019
Stephen Hitchcock | Oct 9, 2019

With general room price no

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Do the days they are open expand in the summer?

Valerie Crandall | Oct 9, 2019
Palm Island Indoor Waterpark | Oct 9, 2019

Yes if you look further ahead on calendar you will see the dates and times.

How much for waterpark only do not wish to stay

rosalia Hernandez | Oct 9, 2019
Palm Island Indoor Waterpark | Oct 9, 2019

On average above 42" in height $20. Below 42" height $15. 1 and under free with swim diaper. Link takes you to daily calendar. If you click hours it tells pricing. https://www.palmislandindoorwaterpark.com/pricing---calender.html

Get you get life jackets or floaties there?

Davey Monk | Oct 9, 2019
Amanda Wolfanger | Oct 9, 2019

Yes life jackets for children.

Do they do birthday parties

Beth Neil | Oct 9, 2019
Heather Kellogg | Oct 9, 2019

Yes

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Can u bring coolers into the waterpark?

Alyssa Healy | Oct 9, 2018
Michelle Halling | Oct 9, 2019

No outside food or drink unless u have a pre arranged birthday party with them and only then can u Bring in a cake

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What is the cost for a day there for just 1 person?

Karam Hasanzade | Oct 9, 2018
Danielle Stevens | Oct 9, 2018

15 dollars to swim and use the slides. 5 dollars to sit and watch

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Do you do birthday party

lisa francis | Oct 9, 2018
lisa francis | Oct 9, 2018

Ty

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How much does it cost for a day

Zantana Cusimano | Oct 9, 2018
Tammy Felschow | Oct 9, 2018

It varies on what month it is. (I found that out) i think it's around 15.00

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How much do they charge for weekend stay

blinton82 is the goat yt | Oct 9, 2018
Jill Wiech | Oct 9, 2018

Not sure but it was for one night 169 that's two days in the water park breakfast in the morning and the room for one night that includes passes for 4 people

Looking forward to our trip on Saturday! What's the earliest check in time?

Melissa G | Oct 9, 2018
Jill Wiech | Oct 9, 2018

I think it is 3 or 4 but if your room is ready then they will check you in early

Is this pet friendly?

I will be there soon | Oct 9, 2018
Michelle Fisher | Oct 9, 2018

It should be as dirty as it is

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How do I book a package for hotel and park

Meilin Rosario | Oct 9, 2018
eric simonds | Oct 9, 2018

You can call and book, BUT I want you to know the beds are rock hard, our daughter got a fungal infection while being there! Her doctor wrote a note to the water park stating that is where she got it , when I spoke to manager he told us they only clean table and chairs once a week if that also he was very rude to us and we did not ask for a refund or anythi g just that they are aware our daughter got a fungal infection from there to warn others. The manager yelled said not my problem and hung up on us! So please if you do go wear water shoes bring antibacterial wiles for the tables and chairs and also have them change the bed sheets as soon as you get there.. Good luck I hope your experience is better then a lot of people like myself have had .

Is this an indoor or outdoor waterpark?

Kimberly Griffiths | Oct 9, 2018
Jae Rich | Oct 9, 2018

Yes indoors,more for smaller kids, splash lagoon bigger but enjoyed both

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Hi I have been here befor but was just wandering if the water park is open?

thats just dest | Oct 9, 2018
Priscilla Marie | Oct 9, 2018

Yes its open, and I had a great experience there.

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How much is room for2kids 2 adults and water slides

Mary Declerck | Oct 9, 2018
Kai Mbeke | Oct 9, 2018

The total for 2 dbl beds for 1 night plus breakfast and passes for 4 ppl (swim the day you arrive and next day) was $183.00. I totally disagree with the comment above staring hotel was not clean. It was spotless when we were just there last wknd. I think issue is some areas of disrepair. Like in the banquet area where we had bkfst, the ceiling tiles in one area lookwd a lil dated and worn. Butthey arw currently rmodling. Brand new beautiful floors throughout the huge lobby and hotel. They are trying. The staff is phenomenal! Our actual room was totally clean. No issues at all. Do debria in hallways. Everything was nice. Let me know you have any further queations

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How much does it cost

Diana Gutierrez | Oct 9, 2018
Billy Yarger | Oct 9, 2018

I just saw a commercial hundred and twenty bucks for 4 people over night and passes

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If not staying in hotel how much is it

Erin Andrews | Oct 9, 2018
Stacey Smith | Oct 9, 2018

Their hotel is very out dated!! I found bugs and filth... I took pictures and reported it... They did nothing. I like the water park but I will not stay at that hotel again.

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How much is it if there 3 adults and 2 kids just for swimming

Norah | Oct 9, 2018
Samuel Geraci | Oct 9, 2018

DISCOUNTS at the hotel desk, never buy tickets in the waterpark, its a scam..

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Are you open on Christmas season

lynn | Oct 9, 2018
Shakima Smith-White | Oct 9, 2018

Yes

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How much are day passed for swiim park?

Jennifer Poodry | Oct 9, 2018
Yailin Diaz Pichardo | Oct 9, 2018

$20 per person

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How much for a day at waterpark

cindy parke | Oct 9, 2017
Teanne K | Oct 9, 2017

If you get it thru the hotel i believe its 20$

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