Quest Diagnostics Westwood

Suzy Costello

Can you give negative stars?!?! This place is unprofessional bordering on negligent. Brought my child for blood tests. After waiting in an empty waiting room because the staff were having a 20 min conversation NOT about work, they finally called us in. After they took blood he was feeling faint and they ushered us out saying we needed to go because they were closing for the day. Are you kidding?! I moved chairs in waiting room so he could lay down on them and they did nothing. Didn't offer something to eat/drink. Sat there glaring because I refused to leave until he felt better. That on top of how rundown the place is, I would avoid this place at all costs.

stephen mccarroll

Worst service I have ever received in a lab. Horrible employees with no sense of customer service. They over schedule and put themselves first. I had an appointment scheduled the other day and they only had one phlebotomist available. Then they say to me as I arrive I need to be fast it’s about to be her hour lunch. Then I had to get a new appointment 3 days later to deal with some rude employee slamming on the bathroom door. What sort of business won’t allow someone privacy to use a bathroom. It’s not like he didn’t know I was in there. He knew us was in there.

valerie barber

I never really ever write a review, but I've had to go for a few tests recently... They are the best!!! So friendly and so comforting I wish I had names ,but I will find out their names

Diana Ordonez

To the woman that showed me so much care and compassion and encouragement when I went to the lab today to get my daughter a COVID test for our travel the next day - God bless your soul. Thank you for all your patience and understanding, kindness, and empathy it meant the world to me.