Dunkin'

Category: Coffee shop

Address: 1707 Burrstone Rd, New Hartford, NY 13413, USA

Phone: +13155702397

Opening hours

Sunday: 5AM–9PM

Monday: 5AM–9PM

Tuesday: 5AM–9PM

Wednesday: 5AM–9PM

Thursday: 5AM–9PM

Friday: 5AM–9PM

Saturday: 5AM–9PM

Reviews

L e n n y

Jul 17, 2022

I was just about to take a bite of my sandwich when I noticed a long piece of hair in it! So disgusting. Will NEVER be going back to this one.

Richard Barrett

Jun 18, 2022

Hate to dunk on Dunkin but this place is s-l-o-w inside and out. And an unreasonable amount of time to take and prepare your order. Not for anyone in a hurry.

Trena Merritt

Feb 2, 2022

This Dunkin' is on Burrstone Rd, New Hartford. A friend treated me to a decaf, no sweetener, french vanilla cream coffee and a small hash browns. Both were delicious! Wait time was not bad at the drive thru either, and the person taking our order was helpful and knowledgeable in answering our questions.

Courtney Piazza

Dec 20, 2021

I waited at the counter for about a minute. Then came the store manager Brian to take my order. He didn’t look at me nor say a word. So I said “Hi! How are you?” and he literally shrugged his shoulders. What a poor representation of the company as a GM. He handed me my receipt without saying nothing again. His attitude was awful and I will never come to this Dunkin’ again. However his attitude does not reflex the others working there. They were working hard and fast. I know I would never want to work for a GM like that, what a poor leader.

Thanks! Your review is awaiting moderation.

Questions & Answers

Drive through and sign lights on outside front store often left off at nights including 8:50 pm tonight. When asked if aware very was answered with a very nonchalantly curt answer of no. Customer service declining.

Dorothy Keyes | Mar 24, 2019
PickyNikki84 | Mar 25, 2019

Actually he is correct, the New Hartford one also looks closed often without the signs lit up but the burrstone road one is notorious for no lights. Perhaps the “timers should be checked or readjusted for the change in seasons?” I have gone through both locations before in the early evening having to ask “are you open?” And they said yes.

Read More

Online it says you close at 12 but we went there last night at it was closed at 10

haley phillips | Mar 24, 2019
Eddie Dawson | Mar 25, 2019

We close at 11. Our lobby closes at 10 drive thru stays open until 11. We used to close at midnight they changed that in January from midnight to eleven. And we also open a half hour earlier at 430 instead of 5

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places