Address: 1707 Burrstone Rd, New Hartford, NY 13413, USA
Phone: +13155702397
Sunday: 5AM–9PM
Monday: 5AM–9PM
Tuesday: 5AM–9PM
Wednesday: 5AM–9PM
Thursday: 5AM–9PM
Friday: 5AM–9PM
Saturday: 5AM–9PM
L e n n y
I was just about to take a bite of my sandwich when I noticed a long piece of hair in it! So disgusting. Will NEVER be going back to this one.
Richard Barrett
Hate to dunk on Dunkin but this place is s-l-o-w inside and out. And an unreasonable amount of time to take and prepare your order. Not for anyone in a hurry.
Trena Merritt
This Dunkin' is on Burrstone Rd, New Hartford. A friend treated me to a decaf, no sweetener, french vanilla cream coffee and a small hash browns. Both were delicious! Wait time was not bad at the drive thru either, and the person taking our order was helpful and knowledgeable in answering our questions.
Courtney Piazza
I waited at the counter for about a minute. Then came the store manager Brian to take my order. He didn’t look at me nor say a word. So I said “Hi! How are you?” and he literally shrugged his shoulders. What a poor representation of the company as a GM. He handed me my receipt without saying nothing again. His attitude was awful and I will never come to this Dunkin’ again. However his attitude does not reflex the others working there. They were working hard and fast. I know I would never want to work for a GM like that, what a poor leader.
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Actually he is correct, the New Hartford one also looks closed often without the signs lit up but the burrstone road one is notorious for no lights. Perhaps the “timers should be checked or readjusted for the change in seasons?” I have gone through both locations before in the early evening having to ask “are you open?” And they said yes.
We close at 11. Our lobby closes at 10 drive thru stays open until 11. We used to close at midnight they changed that in January from midnight to eleven. And we also open a half hour earlier at 430 instead of 5
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