Home Services at The Home Depot

Category: Home improvement store in New Hartford, New York

Address: 545 French Rd, New Hartford, NY 13413, USA

Phone: +13157975300

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Roberto

Jul 12, 2022

Front end workers seem to have everything together and bathrooms are usually clean. That’s about all this store has going for it. I’ve been here regularly the last couple of weeks, and items are always unorganized/misplaced. Workers in all other parts of the store don’t seem to offer up any help (at least not in plumbing and building materials). Also always impossible to find the proper dollies for the larger items.

Amber Holland

Jun 18, 2022

We have been loyal Lowes customers for YEARS! Well recently, not only did (and hasn't) Lowes not have what we wanted, but we have been unable to order and pay in advance for our product. There was noone able to help at the desk, the website made it too difficult, and the phone calls ended with 3 45+ minute waits, 2 hang ups, 2 very rude people 1 of which actually said she was busy, and 1 no return phone call. After the first 2 calls, we had asked for the manager. So we decided to go to the Home Depot. Not only was everything in stock, they had the same military discount, at least 5 offers of help, and the website was both accurate and worked! They even brought me a new cart when mine wouldn't hold all I needed. Prices were the same if not better and they even had sales and overstock items out and available. Needless to say, we have switched and can only say Hello and THANK YOU HOME DEPOT!

Brad Rogers

Jun 10, 2022

Good selection of merchandise. But it's amazing how often their registers say your card has been declined, unless you are using one of their credit cards. Happens half the times I've been there. My card works fine everywhere else.

Dan Acker

May 12, 2022

Purchased 2 cabinets online for store pickup today. Received notification that my order was ready for pickup, and after waiting in line to receive my order was handed 1 cabinet. When I asked where the rest of my order was, the cashier told me that portion of the order was canceled due to being out of stock. It should have been easy to notify me that my order couldn’t be fulfilled before I drove out of my way to pick it up. Since I needed 2 cabinets, I canceled the rest of the order. This online shopping experience was inconvenient to say the least- I will go elsewhere from now on

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Questions & Answers

Does your store sell card tables

Joan Totaro | Mar 23, 2020
Samantha Kittle | Mar 24, 2020

Spam

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would you be willing to help a single mom with cancer who needs a bit of siding replaced please....she is Anna Sharpe on facebook please open your heart

Carol Timpano | Oct 24, 2020
Edward Polczynski | Oct 25, 2020

I am a retired electrician. Not familiar with siding

are tungsten die grinder bits available?

Terry McKay | Sep 24, 2020
Brenda Sents | Sep 25, 2020

That I don't know

what is the cost for black mulch a bag

ralph centolella | Aug 25, 2020
Alan Rousseau | Aug 26, 2020

Sorry no idea.

Do you carry Blue star moss?

Mary Buckley | Jun 26, 2020
nick maxwell | Jun 27, 2020

Yes

Do you sell. Gurney Seeds

Barbara Cook | Mar 23, 2020
Laura Mccaw | Mar 24, 2020

Yes they do

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Does Home Depot on French rd utica have kenmore 81614 vacuum?

Angie Gesualdo | Mar 23, 2020
Wendy G | Mar 24, 2020

Yes

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What are the Covid safety practices like here?

People are asking | May 3, 2021
Bill Jones | May 4, 2021

Had to ask for assistance from several different workers, all were very friendly & added me without hesitation....👍👏

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do you charge to deliver and if so how much to deliver vinyl fencing

Kathy Pugh | Aug 31, 2021
connie curry | Sep 1, 2021

They do not! Go online place your order and u can see

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No one answers the customer service phone???? Checking on delivery. Any ideas

Karen Kapfer | May 3, 2021
Mark McKenzie | May 4, 2021

In the prompts, select the department-not customer service. The department will respond quicker

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